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Agency Providers

This page is intended for Home Help Agency providers. An agency provider is defined by MDHHS as an organization or an employer of two or more individual providers. 


Respite and Caregiver Support Grant Available through September 30, 2025

The MDHHS is offering a Home Help Respite and Caregiver Support Grant to eligible Home Help clients through September 30, 2025. The grant can be used to provide caregiver relief for the client’s primary Home Help individual or agency caregiver. Home Help agency providers may provide respite services to grant recipients. 


Agency Process

Agencies seeking to provide services in the Home Help program must be approved by MDHHS before they can bill for Home Help services and receive the approved provider agency rate. Click any of the hyperlinks for additional information about the indicated process step. For a complete understanding of the Agency enrollment process to become a CHAMPS-enrolled and approved Home Help Agency provider review this presentation and recording

Getting Started

  1. Obtain or already have a Federal Employer Identification Number (EIN)

    Learn more information about an EIN and how to apply: www.irs.govbusinessessmall-businesses-self-employedemployer-id-numbers

  2. Register with the Michigan Department of Licensing and Regulatory Affairs (LARA) or the agency's local County Clerk office. 
  3. Apply for a National Provider Identifier (NPI): NPPES (hhs.gov)
  4. Register your vendor account with the State of Michigan (SOM) by visiting the SIGMA Vendor Self-Service website: www.Michigan.gov/SIGMAVSS
  5. MiLogin Instructions Instructions on how to register for a MiLogin account to access CHAMPS.
  6. CHAMPS Instructions and Information Agencies involved in the Home Help program must register in CHAMPS before delivering services or working with MDHHS Home Help beneficiaries. Click the CHAMPS instructions link to learn how to complete and submit the CHAMPS provider enrollment application, revalidation, and more.
    • The MSA-204 allows the agency provider to enroll an agency caregiver in CHAMPS in the agency caregiver's absence. It must only be used when the agency caregiver chooses not to participate in the submission of their CHAMPS enrollment application. Click here to download a fillable version of the MSA-204
  7.  Submit Documents to the MDHHS Home Help Policy Section
  8. Complete the HHAeXchange Provider Onboarding Form to register with the MDHHS EVV vendor.
    • For information on how to train your employees and caregivers, as well as agency training information on using the state offered system, HHAeXchange, visit the Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan.   
  9. Final Steps Once MDHHS approves the agency to provide Home Help services, work with the Home Help beneficiary and contact the MDHHS local county office to get authorized, provide services, and submit an invoice for payment.


 2025 Bimonthly Agency Meeting Dates

The Michigan Department of Health and Human Services (MDHHS) is hosting a series of bi-monthly touch point meetings with Home Help Agency Providers to review Home Help policies, share updates, discuss operational concerns, and answer questions about the steps we can take together to provide high-quality care to Home Help clients. We ask that if you are a first-time user of Adobe Connect, you take the time before the training to review the user guide and perform a URL connection test to ensure you will be able to view and hear the webinar. 

Submit questions to be addressed during the meeting via email to mdhhs-hhproviderquestions@michigan.gov we will get to as many questions during the meeting as time allows.

The times listed below are Eastern Standard Time (EST)

Date Time Agenda Registration Link
April 10, 2025 2:00 to 3:00 PM TBD Click here to register for April
June 12, 2025 9:00 to 10:00 AM TBD Click here to register for June
August 14, 2025 2:00 to 3:00 PM TBD Click here to register for August
October 9,2025 9:00 to 10:00 AM TBD Click here to register for October
December 11, 2025 2:00 to 3:00 PM TBD Click here to register for December

2024 Recorded Meetings

 

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