The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer.
Agency Providers
This page is intended for Home Help Agency providers. An agency provider is defined by MDHHS as an organization or an employer of two or more individual providers.
Respite and Caregiver Support Grant Available through September 30, 2025
The MDHHS is offering a Home Help Respite and Caregiver Support Grant to eligible Home Help clients through September 30, 2025. The grant can be used to provide caregiver relief for the client’s primary Home Help individual or agency caregiver. Home Help agency providers may provide respite services to grant recipients.
- Home Help Respite and Caregiver Support Grant Flyer
- June 28, 2024 Home Help Respite Grant: Recording, Slides
- Monthly Invoice Home Help Respite and Caregiver Support Grant Fillable Word
- Monthly Invoice Home Help Respite and Caregiver Support Grant Auto-Calculating Excel Spreadsheet
Agency Process
Agencies seeking to provide services in the Home Help program must be approved by MDHHS before they can bill for Home Help services and receive the approved provider agency rate. Click any of the hyperlinks for additional information about the indicated process step. For a complete understanding of the Agency enrollment process to become a CHAMPS-enrolled and approved Home Help Agency provider review this presentation and recording.
Getting Started
- Obtain or already have a Federal Employer Identification Number (EIN)
Learn more information about an EIN and how to apply: www.irs.govbusinessessmall-businesses-self-employedemployer-id-numbers
- Register with the Michigan Department of Licensing and Regulatory Affairs (LARA) or the agency's local County Clerk office.
- Apply for a National Provider Identifier (NPI): NPPES (hhs.gov)
- Instructions on how to apply for an NPI: nppes.cms.hhs.gov/assets/How_to_apply_for_an_NPI_online.pdf
- Register your vendor account with the State of Michigan (SOM) by visiting the SIGMA Vendor Self-Service website: www.Michigan.gov/SIGMAVSS
- MiLogin Instructions
Instructions on how to register for a MiLogin account to access CHAMPS.
- MiLogin Portal: https://milogintp.michigan.gov
- CHAMPS Instructions and Information
Agencies involved in the Home Help program must register in CHAMPS before delivering services or working with MDHHS Home Help beneficiaries. Click the CHAMPS instructions link to learn how to complete and submit the CHAMPS provider enrollment application, revalidation, and more.
- The MSA-204 allows the agency provider to enroll an agency caregiver in CHAMPS in the agency caregiver's absence. It must only be used when the agency caregiver chooses not to participate in the submission of their CHAMPS enrollment application. Click here to download a fillable version of the MSA-204.
- Submit Documents to the MDHHS Home Help Policy Section
- Complete the HHAeXchange Provider Onboarding Form to register with the MDHHS EVV vendor.
- For information on how to train your employees and caregivers, as well as agency training information on using the state offered system, HHAeXchange, visit the Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan.
- Final Steps Once MDHHS approves the agency to provide Home Help services, work with the Home Help beneficiary and contact the MDHHS local county office to get authorized, provide services, and submit an invoice for payment.
2025 Bimonthly Agency Meeting Dates
The Michigan Department of Health and Human Services (MDHHS) is hosting a series of bi-monthly touch point meetings with Home Help Agency Providers to review Home Help policies, share updates, discuss operational concerns, and answer questions about the steps we can take together to provide high-quality care to Home Help clients. We ask that if you are a first-time user of Adobe Connect, you take the time before the training to review the user guide and perform a URL connection test to ensure you will be able to view and hear the webinar.
The times listed below are Eastern Standard Time (EST)
Date | Time | Agenda | Registration Link |
April 10, 2025 | 2:00 to 3:00 PM | TBD | Click here to register for April |
June 12, 2025 | 9:00 to 10:00 AM | TBD | Click here to register for June |
August 14, 2025 | 2:00 to 3:00 PM | TBD | Click here to register for August |
October 9,2025 | 9:00 to 10:00 AM | TBD | Click here to register for October |
December 11, 2025 | 2:00 to 3:00 PM | TBD | Click here to register for December |
2024 Recorded Meetings
- February 13, 2025: Recording
- October 24, 2024: Recording
- August 22, 2024: Recording
- July 25, 2024: Recording, Slides
- June 28, 2024: Home Help Agency Meeting: Recording
- April 25, 2024: How to complete the HHAeXchange Onboarding form: Recording
- February 22, 2024: HHAeXchange Home Help Agency EVV Presentation, Recording