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Community Information Exchange Micro-Toolkit
Welcome to the Community Information Exchange Micro-Toolkit |
The Community Information Exchange Micro-Toolkit aims to make the Community Information Exchange Task Force findings and recommendations accessible to community-based organizations.
The micro-toolkit will include short, digestible 5-10-minute webinars with subject matter experts in the field and connections to curated external resources.
The micro-toolkit will cover topics like:
- Building community-level partnerships
- Effectively leveraging resource directory information
- Overcoming legal barriers to community information exchange
- Data privacy and security
- Workflow and operational considerations
- Selecting a vendor
- Ongoing monitoring and evaluation
- Coordinating entities and governance
CIE 101
Community information exchange capacities enable organizations using different technologies to share information while providing social care to people in need.
CIE can also facilitate the aggregation of data about community resources, and communities' needs, to inform policy change and promote more equitable and effective distribution of resources and programming.
Who participates in community information exchange and what are their needs?
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People (Individuals and Families)
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Diverse Communities (Population-Level Analysis)
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Community-Based Organizations
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Government Agencies
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Health Payers and Providers
What are examples of community information exchange in Michigan?
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Michigan 2-1-1
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MI Bridges No Kids Hungry Project
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Michigan Community Network
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Community Health Innovation Regions
Community Information Exchange Task Force
In 2023, the Community Information Exchange Task Force developed thirty-three recommendations for the development of statewide CIE capacities and infrastructure that were presented to the Health Information Technology Commission and adopted in September 2023.
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Who was represented on the Community Information Exchange Task Force?
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Where can I find the task force recommendations?
Connecting to State CIE and Resources
There are varied interests and impacted parties across the state that are interested in developing CIE infrastructure that can support their community.
CIE can look different community to community.
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2-1-1 San Diego Community Information Exchange
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Connect4Care in Southeastern Michigan
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Michigan 2-1-1 Community Information Exchange Pilots
Community Information Exchange National Landscape
CIE is still a new concept with few examples to reference in the field, but there are core findings from the national field:
- Few apparent models for sustainability.
- Technology is not a solution in and of itself.
- Interoperability as a core principle can reduce burden, decrease costs of change, and enable many efforts to be complementary and not siloed.
- Incentives are not naturally aligned, and power is imbalanced. CBOs are typically not opting into resource referral systems, in part because of the absence of apparent benefits, a range of apparent risks, and a lack of trust.
The Role of Michigan's Health Information Exchange: Michigan Health Information Network
The Michigan Health Information Network plays a core role as the state of Michigan's health information exchange. MiHIN was created and designated as the state's health information exchange in 2010 to help connect the differing technology systems that healthcare providers and hospitals use to share health related data.
Cross-sector data sharing is focused on connecting disparate sectors of care and improve individual and population-level health outcomes.
Establishing Community Partnerships
It is essential that communities establish a foundational structure for shared decision-making, cross-sector partnerships, and organizational policies that support sharing social care data.
It is key to recognize the importance of articulating a set of values that should guide all activities associated with the collection, exchange, and use of personal data through social care processes: accountability, equitability, and responsibility.
Data Sharing Agreements
Data sharing agreements are a core element of community information exchange. Effective data sharing is critical to a CIE. Often one of the first steps community-based organizations take once its determined data sharing will need to take places is the development of a data sharing agreement.
Data sharing agreements are legal formalized agreements outlining what data will be shared and how that data can be used. Typically, it explains the reason for sharing data, it explains what is being done with the data, and it describes the approaches to safeguarding and protecting the data.
Join the CIE Professional Learning Community!
The Community Information Exchange Professional Learning Community invites professionals working on CIE initiatives to join them the third Thursday of every month from 2-3 p.m.
The CIE PLC aims to create a collaborative space for professionals working on CIE initiatives by fostering knowledge sharing and peer-to-peer learning. The group focuses on learning opportunities, including the CIE Task Force findings and recommendations, project presentations from across the state, and best practices for CIE.
The CIE PLC will meet monthly through 2024. You can register for all future sessions here. |
We appreciate your feedback! You can provide feedback to the Community Information Exchange Micro-toolkit here.