Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies.
Information on the Family Independence Program, State Disability Assistance, SSI, Refugee, and other cash assistance.
If you cannot afford child care, payment assistance is available.
Children's Special Health Care Services information and FAQ's.
Information on assistance with home repairs, heat and utility bills, relocation, home ownership, burials, home energy, and eligibility requirements.
Information on the Food Assistance Program, eligibility requirements, and other food resources.
Information about the health care programs available through Medicaid and how to qualify.
Our migrant program works with a number of organizations to provide services for Michigan’s migrant and seasonal farmworkers.
A federal program which helps persons admitted into the U.S. as refugees to become self-sufficient after their arrival.
Universal caseload, or task-based processing, is a different way of handling public assistance cases.
Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children.
Information on adoption programs, adoption resources, locating birth parents and obtaining information from adoption records.
Information on Adult Protective Services, Independent Living Services, Adult Community Placement Services, and HIV/AIDS Support Services.
Information on child support services for participants and partners.
Programs for healthy children & families, including immunization, lead poisoning prevention, prenatal smoking cessation, and many others.
Information on the Children's Foster Care program and becoming a Foster Parent.
Information about the Michigan law that requires certain information be made available to a woman who is seeking an abortion at least 24 hours prior to the abortion procedure.
Information on treatment and services for juvenile offenders, success stories, and more.
Child Welfare Medical and Behavioral Health Resources
MDHHS and partners support a continuum of prevention services. The continuum is inclusive of primary, secondary, and tertiary prevention activities. Visit this page to learn more.
Information about injury and violence prevention programs in Michigan
Information on Safe Sleep for your baby, how to protect your baby's life.
The Michigan Department of Health and Human Services' (MDHHS) Environmental Health Bureau (EHB) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards.
Resources and information to assist in assuring firearm safety for families in the state of Michigan.
The Division of Victim Services (DVS) provides a voice advocating for and responding to all victims of crime in Michigan. Learn more about DVS-funded programs and services, including Michigan’s 24/7, free, confidential, and anonymous domestic violence and sexual assault hotlines.
Medical Resources for Child Protection
Serves as liaison and provides funding to Michigan’s 45 local health departments.
Adult Behavioral Health & Developmental Disability Services
Multicultural Health
Prevention of diseases & conditions such as heart disease, cancer, diabetes and many others.
Information on communicable & chronic diseases.
Home to an array of public health programs, initiatives and interventions aimed at improving the health and well-being of women, infants, families and communities.
Birth, Death, Marriage and Divorce Records
Boards and Commissions
Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST.
Provider Payments Information on the direct deposit of State of Michigan payments into a provider's bank account.
Information on How to Bid, Requests for Proposals, forms and publications, contractor rates, and manuals.
Information & resources for Community and Faith-Based partners
Information on DHS Applications and Forms grouped by category.
State Health Improvement Plan (SHIP)
Health Care Providers
Licensing information for Adult Foster Care and Homes for the Aged, Child Day Care Facilities, Child Caring Institutions, Children's Foster Care Homes, Child Placing Agencies, Juvenile Court Operated Facilities and Children's or Adult Foster Care Camps.
Michigan Statewide Systems of Care
Information on the grant awarded for the State Innovation Model Proposal
Protect MiFamily -Title IV-E Waiver
Offers resources for agencies who operate the Weatherization Assistance Program in the state of Michigan
Information on resources in your community and volunteer recruitment and training, and services provided at local DHS offices.
Information is collected to monitor the general health and well-being of Michigan citizens.
Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information.
A variety of reports & statistics for programs and services.
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MDHHS Home Help Agencies serving Medicaid beneficiaries must begin to use EVV on and after July 1, 2024. Agencies are expected to prepare and train their caregivers on the EVV collection methods available.
Home Help individual caregivers must use EVV for dates of service on and after September 3, 2024. Visit the Individual caregiver page to learn about your steps.
In addition to using EVV, Home Help providers must also continue to use their current service verification methods (CHAMPS Electronic Service Verification (ESV) Paper Service Verification (PSV), or MSA-1904 Home Help Agency Invoice). Payments will continue to be based on the data recorded on the current service verification methods until further notice. Details can be found in L Letter 24-38.
Home Help Agencies should complete the HHAeXchange Provider Onboarding Form as a first step.
For questions regarding the HHAeXchange system visit the Michigan Information Center website at www.hhaexchange.com/info-hub/Michigan.
The following table offers a timeline and guidance in preparation for the July 1, 2024, EVV Home Help Agency providers, caregivers not employed by an Agency visit the Home Help Individual caregivers page. In preparation for EVV Home Help Agency providers should complete the HHAeXchange Provider Onboarding Form.
Providers with an EVV solution may continue the use of the existing EVV system that meets state requirements and send visit data to the HHAeXchange system using electronic data interchange (EDI). Review the HHAeXchange Provider EDI Welcome Packet.
| Step | Expectations |
| 1 |
Onboarding Form All Home Help agencies must complete the HHAeXchange Provider Onboarding Form as soon as possible. This is where your agency will share which EVV option you have selected. |
| 2 |
Informational Session Home Help agency must watch the online informational session. Informational sessions were held on May 7, May 10, and May 13, 2024. Each session covered the key points and functionalities that will be available to providers in the HHAeXchange Provider Portal. Review the recording and slide deck. |
| 3 | Learning Management System Access
The email address that completed the Provider Onboarding form will receive Learning Management System (LMS) login credentials via email starting May 21, 2024. The LMS contains videos, documents, and test questions to gain an understanding of the HHAeXchange Provider Portal. Emails sent from HHAeXchange may go to your junk or spam folder. Check those to make sure you receive communications. Note: LMS is not intended for caregivers as your Agency will provide training to caregivers. |
| 4 | Log in to your HHAeXchange Provider Portal
Agencies began receiving Provider Portal credentials sent via email beginning May 29, 2024. Provider Portal credentials to log in to the system and begin entering Agency service providers also known as caregivers. Ensure your provider portal is set up before go-live and work with your service providers to prepare them for EVV (i.e., download the mobile caregiver app and review the IVR phone instructions). Providers can also use the Support Center on their portal to search and review job aides and training material under the “Provider Portal Resource” page. Provider portal https://app.hhaexchange.com/identity/account/login. |
| 5 |
Webinar: System User Training System User Training on the HHAeXchange Provider Portal were conducted from Thursday, May 30 to Wednesday, June 5, 2024. All information presented in the System User Training Webinars is available in the agency Learning Management System (LMS). Agencies that completed a provider onboarding form began receiving LMS credentials on Tuesday, May 21. Credentials were emailed to the primary contact listed on the provider onboarding form. |
| 6 |
Webinar: Getting Started Held on June 25, 2024, reviewed Go-Live preparedness tasks to ensure your Home Help Agency has all the needed information to successfully use the HHAeXchange System at Go-Live. |
| 7 |
Go Live for Home Help Agency Providers MDHHS Home Help Agency providers serving Medicaid beneficiaries must begin to use EVV for dates of service on and after July 1, 2024. Providers can use the HHAeXchange Provider Portal to submit EVV-compliant visit information. Providers with an EVV system may continue the use of their existing EVV system that meets state requirements and sends visit data to the HHAeXchange system using electronic data interchange (EDI). Visit www.hhaexchange.com/info-hub/Michigan for more information.
|
| 8 |
Webinar: Open Hours HHAeXchange will hold several “open hours” webinar sessions. Each session will include subject matter experts to address all questions and show demonstrations when appropriate. Agency providers can join anytime between the start and end time of the desired session date. Each session intends to allow time for providers to ask any outstanding questions. Home Help agency providers and EDI vendors are not required to stay for the full duration and may exit the webinar once questions have been answered. *Note- it is highly recommended that the Learning Management System (LMS) training be completed before attending an Open Hours session. |
To standardize billing provider data in preparation for the launch of an EVV system in Michigan, the Michigan Department of Health and Human Services (MDHHS) is updating its provider enrollment requirements for those providing Personal Care Services (PCS) that require EVV. Agencies and fiscal intermediaries (FIs) that pay direct care workers who provide PCS must obtain a National Provider Identifier (NPI) and enroll in the Community Health Automated Medicaid Processing System (CHAMPS).
The agency NPI should be entered in CHAMPS. If the NPI is not entered in CHAMPS, it will delay getting ready for EVV, including access to the HHAeXchange system.
MMP 23-76 Update to Provider Enrollment of Electronic Visit Verification (EVV)- Required Personal Care Services Providers.
MDHHS utilizes provider email address information entered in the CHAMPS provider enrollment application to communicate with providers. Providers are responsible for maintaining accurate and valid email address information within their CHAMPS provider enrollment information. If the email address information is outdated or incorrect, enrolled providers will want to modify their enrollment information and submit it for approval.
For instructions on how to update or modify email addresses reference the Home Help webpage for Agency and Individual sections for step-by-step instructions.