Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies.
Information on the Family Independence Program, State Disability Assistance, SSI, Refugee, and other cash assistance.
If you cannot afford child care, payment assistance is available.
Children's Special Health Care Services information and FAQ's.
Information on assistance with home repairs, heat and utility bills, relocation, home ownership, burials, home energy, and eligibility requirements.
Information on the Food Assistance Program, eligibility requirements, and other food resources.
Information about the health care programs available through Medicaid and how to qualify.
Our migrant program works with a number of organizations to provide services for Michigan’s migrant and seasonal farmworkers.
A federal program which helps persons admitted into the U.S. as refugees to become self-sufficient after their arrival.
Universal caseload, or task-based processing, is a different way of handling public assistance cases.
Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children.
Information on adoption programs, adoption resources, locating birth parents and obtaining information from adoption records.
Information on Adult Protective Services, Independent Living Services, Adult Community Placement Services, and HIV/AIDS Support Services.
Information on child support services for participants and partners.
Programs for healthy children & families, including immunization, lead poisoning prevention, prenatal smoking cessation, and many others.
Information on the Children's Foster Care program and becoming a Foster Parent.
Information about the Michigan law that requires certain information be made available to a woman who is seeking an abortion at least 24 hours prior to the abortion procedure.
Information on treatment and services for juvenile offenders, success stories, and more.
Child Welfare Medical and Behavioral Health Resources
MDHHS and partners support a continuum of prevention services. The continuum is inclusive of primary, secondary, and tertiary prevention activities. Visit this page to learn more.
Information about injury and violence prevention programs in Michigan
Information on Safe Sleep for your baby, how to protect your baby's life.
The Michigan Department of Health and Human Services' (MDHHS) Environmental Health Bureau (EHB) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards.
Resources and information to assist in assuring firearm safety for families in the state of Michigan.
The Division of Victim Services (DVS) provides a voice advocating for and responding to all victims of crime in Michigan. Learn more about DVS-funded programs and services, including Michigan’s 24/7, free, confidential, and anonymous domestic violence and sexual assault hotlines.
Medical Resources for Child Protection
Serves as liaison and provides funding to Michigan’s 45 local health departments.
Adult Behavioral Health & Developmental Disability Services
Multicultural Health
Prevention of diseases & conditions such as heart disease, cancer, diabetes and many others.
Information on communicable & chronic diseases.
Home to an array of public health programs, initiatives and interventions aimed at improving the health and well-being of women, infants, families and communities.
Birth, Death, Marriage and Divorce Records
Boards and Commissions
Bridge Card Participation Information on Electronic Benefits for clients and businesses, lists of participating retailers and ATMs, and QUEST.
Provider Payments Information on the direct deposit of State of Michigan payments into a provider's bank account.
Information on How to Bid, Requests for Proposals, forms and publications, contractor rates, and manuals.
Information & resources for Community and Faith-Based partners
Information on DHS Applications and Forms grouped by category.
State Health Improvement Plan (SHIP)
Health Care Providers
Licensing information for Adult Foster Care and Homes for the Aged, Child Day Care Facilities, Child Caring Institutions, Children's Foster Care Homes, Child Placing Agencies, Juvenile Court Operated Facilities and Children's or Adult Foster Care Camps.
Michigan Statewide Systems of Care
Information on the grant awarded for the State Innovation Model Proposal
Protect MiFamily -Title IV-E Waiver
Offers resources for agencies who operate the Weatherization Assistance Program in the state of Michigan
Information on resources in your community and volunteer recruitment and training, and services provided at local DHS offices.
Information is collected to monitor the general health and well-being of Michigan citizens.
Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information.
A variety of reports & statistics for programs and services.
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Yes. State law requires that, except in very limited circumstances, all child support must be sent electronically. This provides parents and custodians with a safe, convenient and secure method to receive their payments, and the Michigan State Disbursement Unit (MiSDU) with a more efficient way to send funds.
Electronic payment of support means that support payments will not be sent by paper check to child support recipients unless they are exempt under the law. Instead, they will receive their payments either through direct deposit to their personal bank account or through a prepaid debit card. The recipient can choose which option (s)he wants.
Yes. The law allows some individuals to continue to receive support payments by check. These include individuals with a mental disability, physical disability or language or literacy barrier that results in a hardship for those individuals in accessing electronic payments; and individuals with both home and work addresses that are more than 30 miles from an automated teller machine (ATM) or their bank.
New child support recipients receive their first support payment by paper check with a request to make a choice between direct deposit to their personal bank account or a prepaid debit card for future payments. Included with the check is a direct deposit request form that must be completed and returned if they want direct deposit to their personal bank account. If they do not return the direct deposit form, they will automatically receive the Way2Go Prepaid Mastercard debit card. Direct deposit forms can also be found online at www.misdu.com. Recipients can call 1-877-543-2660 to speak with a MiSDU customer service representative with questions about completing the forms.
The Way2Go Card is a debit card issued by Comerica Bank. The MiSDU electronically deposits child support payments to this card when they are due and received from the person who owes the child support. It's not a credit card and there are no credit checks or approvals required to get the Way2Go Card.
The Way2Go Card can be used to:
The amounts of purchases or cash withdrawals are automatically deducted from the available funds on the card.
Yes and no. Cardholders can use the card to make signature-based purchases without a PIN. However, cardholders must use a PIN for cash withdrawals at ATMs (fees may apply for ATM transactions; see Question 9). Cardholders must choose their own PIN by calling the Way2Go Cardholder Services Help Desk at 1-844-649-9843 or going online at www.GoProgram.com after they receive their card. For security reasons, it is important that cardholders pick a PIN that only they would know and that they not share their PIN or card with anyone.
No. Cardholders can obtain cash without any fees over the counter at any bank or credit union that accepts Mastercard. Cardholders can also get cash back on purchases made at merchants throughout the United States such as grocery and discount stores. Some merchants may charge a fee for cash back.
The Way2Go program offers surcharge-free access at Allpoint ATMs. Withdrawals made at Allpoint ATMs will not be subject to a surcharge by the ATM owner. Visit https://allpointnetwork.com/locator.aspx to find the nearest Allpoint ATM. A $1.50 service fee will be charged for all ATM withdrawals at non-Comerica and non-Allpoint locations.
When payments are received from the parent paying support, the MiSDU electronically deposits funds to the Way2Go Card. The MiSDU will electronically deposit funds into a personal bank account if the person receiving the support were to choose direct deposit.
No. All future child support payments will be automatically deposited onto the card the customer initially received.
If the card is ever lost or stolen, a new one can be requested from the Way2Go Cardholder Services Help Desk by calling the toll-free number on the back of the card. Any new payments will automatically go to the new card.
After a person receives the card in the mail, (s)he must call the Way2Go Cardholder Services Help Desk at 1-844-649-9843 and select a PIN. Cardholders may also use the Way2Go Card mobile app or log into www.GoProgram.com to activate the card. Although the MiSDU can deposit funds onto the card immediately, the card cannot be used until the recipient activates their card by selecting their PIN.
No qualification or approval is needed. State law requires that child support must be sent electronically to the person receiving the support. Unless the person receiving support requests direct deposit to his/her personal bank account, (s)he will receive the Way2Go Card automatically.
Debit card enrollment requests can be found online at www.misdu.com. The recipient can complete the request for a debit card online, or download and complete the form and follow the instructions for sending it to the MiSDU. The MiSDU will issue a debit card and will end the direct deposit. Call 1-877-543-2660 to speak with an MiSDU customer service representative if you have questions about completing the form.
No. Only the MiSDU can deposit funds to the card.
For questions regarding support payments, such as the most recent support amounts deposited, the cardholder can go to MiChildSupport, which allows access to child support case information online. The cardholder can also contact the Friend of the Court’s 24-hour case information access line. For all other questions about the card, Way2Go Cardholder Services is available 24 hours a day, seven days a week, every day of the year, toll-free at 1-844-649-9843.
Cardholders can obtain their current available balance in the following ways:
Cardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. (The number is also listed on the card carrier information that was sent with the card, and on the back of the card). A new card will be issued, and any remaining balance will be transferred to the new card. Cardholders will not be responsible for any fraudulent activity that occurs on their card, provided they report the card missing in a timely manner, and have not shared their card or PIN with anyone.
Yes. The primary cardholder can request a Companion Card for another individual. The primary cardholder will be responsible for moving funds to the Companion Card from the primary card.
No. For security reasons, cardholders must never share their PIN or allow anyone else to use their card.
The cardholder can continue to use his/her card until any remaining balance has been used. The Way2Go Card is not automatically closed when the cardholder’s child support case closes. Cardholders must contact the MiSDU customer service department for information on closing their Way2Go Card.
Yes. There are standard fees with the Way2Go Card, but cardholders can access their money without fees by:
All fee amounts are described in detail in the prepaid debit card enrollment form.
Usually a purchase that exceeds the available balance will not be approved. In very limited circumstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee. Cardholders can check their balance online at www.GoProgram.com or by using the Way2Go Card Mobile App, or they may call Way2Go Cardholder Services 24 hours a day, seven days a week, every day of the year, at 1-844-649-9843.
No. All cardholders can go to www.GoProgram.com to view their statements online. Although cardholders will not automatically receive a paper statement in the mail, all cardholders can request a paper statement whenever they want one. Cardholders may request a paper statement online through the www.GoProgram.com website or by calling Way2Go Cardholder Services at 1-844-649-9843.
For security reasons, the cards are mailed in plain white envelopes with an address window, which allows the name and address of the person receiving the card to show through.
The card comes with the following:
The following can be done through the 24-hour account information voice response system free of charge at 1-844-649-9843:
Yes, at www.GoProgram.com or using the Way2Go Mobile App. Cardholders can perform the following functions online:
No. For privacy reasons, Comerica Bank does not share card account numbers or transaction details with the MiSDU. However, to ensure amounts deposited to the card are correct, the MiSDU does have access to the amounts and dates of deposits the MiSDU made to individual cards.