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Priority Health Plan Medicaid Pharmacy Information
Customer Service
Beneficiaries only, for questions regarding policy and coverage information, call: 1-888-975-8102
Pharmacy Help Desk
Pharmacists only, for questions regarding billing issues, claims processing, and assistance with claim edits, call 1-800-466-6642 (PH) or 1-877-728-0177 (ESI).
Prior Authorization
Prescribers only, for questions regarding coverage, prior authorization, or to initiate prior authorization requests, call: 1-800-466-6642. Fax: 877-974-4411 or submit ePA.