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Department of State information

Directory listing

Organization Details

Jocelyn Benson

Michigan Secretary of State

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Mailing Address

430 W. Allegan St.
Richard H. Austin Building - 4th Floor
Lansing, MI 48918

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

888-767-6424

The Department of State is the oldest department within Michigan state government and is administered by the secretary of state. Elected to a four-year term with a maximum of two terms, the secretary of state is a member of the executive branch and has constitutional as well as statutory duties.

The secretary of state is the chief motor vehicle administrator and chief election officer for the state’s 10 million residents and is a voting member of several state boards and commissions, including the State Administrative Board, Governor’s Traffic Safety Advisory Commission and Michigan Truck Safety Commission. In the event of concurrent vacancies in the office of governor and lieutenant governor, including absence from the state, the secretary of state serves as governor.

Michigan is one of two states where the secretary of state has authority over election processes as well as vehicle registrations and the licensing of drivers. Other duties include administration of driver education and traffic safety programs; document certification as Keeper of the Great Seal, which provides the highest level of document certification in the state; and management of the notary public program. The department also maintains the state’s official repository of records, including state and local government records, state statutes and commercial financing statements. Additionally, the department administers the state’s organ donor registry.

The Department of State’s organizational structure includes the Chief of Staff administrated offices: Bureau of Legal Services, Bureau of Financial Services, Bureau of Elections and several other offices. Then there is the Chief Operating Officer who manages the Bureau of Quality Customer Experience, the Bureau of Branch Operations and several other offices. 

Department's work policy
Pursuant to section 238 of PA 166 of 2022, the Michigan Department of State (MDOS) posts this notice that it has adopted a hybrid policy that includes in-person, remote, and alternative work arrangements. The department or agency has the authority to assign and schedule its employees and determine their work location. This policy also provides for work options contingent upon the operational needs of the department or agency. Approval is at the discretion of the department or agency and can be changed or rescinded based upon operational needs. The policy includes which positions may qualify for a work option, how to request one and the requirements necessary for approval.

SEC. 238. IT IS THE INTENT OF THE LEGISLATURE THAT DEPARTMENTS MAXIMIZE THE EFFICIENCY OF THE STATE WORKFORCE AND, WHERE POSSIBLE, PRIORITIZE IN-PERSON WORK. EACH EXECUTIVE BRANCH DEPARTMENT, AGENCY, BOARD, OR COMMISSION THAT RECEIVES FUNDING UNDER PART 1 MUST POST ITS IN-PERSON, REMOTE, OR HYBRID WORK POLICY ON ITS WEBSITE.

Deputy Secretary of State

Organization Details

Aghogho Edevbie

Deputy Secretary of State

Mailing Address

430 W. Allegan St.
Richard H. Austin Building - 4th Floor
Lansing, MI 48918

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

888-767-6424

The Deputy Secretary of State leads the development and implementation of the administration’s election policy. The Deputy Secretary of State also works on outreach and education through engagement with state and local elected officials, as well as supporting clerks and community organizations and leaders. The Office of Policy Initiatives reports to the Deputy Secretary of State.

Chief of Staff-Administrated Offices

Organization Details

Tina Anderson

Chief of Staff

Mailing Address

430 W. Allegan St.
Richard H. Austin Building - 4th Floor
Lansing, MI 48918 

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

Chief of Staff-administered offices include Bureau of Legal Services, Bureau of Financial Services, Bureau of Elections, Office of Human Resources (OHR), Office of Communications, and Office of External Affairs.

Legal Services Administration

Organization Details

Mike Brady

Chief Legal Director

Mailing Address

430 W. Allegan St.
Richard H. Austin Building - 4th Floor
Lansing, MI 48918

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

The Legal Services Administration (LSA) provides legal support to the Department of State and contains the Office of Hearings and Administrative Oversight, and the Office of Investigative Services. LSA also supports the Citizens Redistricting Commission.

Bureau of Financial Services

Organization Details

Cindy Paradine

Director

Mailing Address

430 W. Allegan St.

Richard H. Austin Building - 4th Floor

Lansing, MI 48918

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

The Bureau of Financial Services contains the Revenue Division and the Procurement Division.

Bureau of Elections

Organization Details

Jonathan Brater

Director

Mailing Address

430 W. Allegan St.
Richard H. Austin Building - 1st Floor
Lansing, MI 48918

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

800-292-5973

The Bureau of Elections (BOE) is responsible for overseeing elections and relevant programs in Michigan, including campaign finance and lobbying disclosures. The Bureau oversees county, city, and township clerks, county canvassing boards, and election commissions.

Chief Operating Officer

Organization Details

Jackie Venton

Chief Operating Officer

Mailing Address

430 W. Allegan St.
Richard H. Austin Building - 4th Floor
Lansing, MI 48918 

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

888-767-6424

The Chief Operating Officer oversees the Bureau of Branch Operations and the Bureau of Quality and Customer Experience as well as the Continuous Improvement Division, the Information and Security Control Division, Core Technology Division and Office of Customer Records.

Bureau of Quality & Customer Experience

Organization Details

Angela Harness

State Bureau Administrator

Mailing Address

State Secondary Complex
7064 Crowner Dr. - 3rd Floor
Lansing, MI 48918 

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

888-767-6424

The Bureau of Quality and Customer Experience manages Customer Information (CID), Employee Engagement & Quality Division (EEQD) and the Office of Business & Internal Services (OBIS). The Bureau of Quality and Customer Experience provides driver’s licensing, vehicle titling and registration, and voter registration services. 

 

Bureau of Branch Operations

Organization Details

Jennifer Mazzola

State Bureau Administrator

Mailing Address

State Secondary Complex
7064 Crowner Dr. 
Lansing, MI 48918 

Contact Information

Hours: Monday - Friday 8 a.m. to 5 p.m.

888-767-6424

The Bureau of Branch Operation (BBO) operates all Secretary of State Branch Offices across the state. It also contains the Occupancy Services Division.