Scammers who see nothing more than dollar signs at the other end of the phone line beware. Michigan Attorney General Dana Nessel and Michigan residents have had enough. AG Nessel is leading several efforts to protect Michigan residents from the billion plus robocalls made to them every year. Together with a team of state and federal partners, AG Nessel has developed a plan to crackdown on the number of illegal robocalls targeting the state's residents.
A robocall is simply a telephone call with a recorded message, in whole or in part. Under Michigan law, a “telephone solicitation” or telemarketing call, is a call that encourages a purchase, rental, or investment in goods or services. A robocall cannot be used in a telephone solicitation call.
Marketing goods or services to potential customers over the telephone is called telemarketing.
When you pick up the phone and hear a recorded message instead of a live person, that’s a robocall. Increasingly, telemarketing is being done with intrusive robocalls.
*Consumers have a right to revoke their prior express consent for robocalls and robotexts under the Federal Telephone Consumer Protection Act.
Under Federal Communications Commission (FCC) rules, revocation of consent can be made in any reasonable manner and callers must honor do-not-call and consent revocation requests within a reasonable time not to exceed ten (10) business days of receipt.
You receive a robocall:
You receive a robocall from a person or business:
Scammers aren't concerned with whether or not you're on the Do Not Call registry. That's why your best defense against these calls is to block unwanted calls. The call-blocking option you choose will depend on whether you’re getting calls on a cell phone, traditional landline, or home phone that makes calls over the internet (VoIP).
You can also check with your phone carrier to see what they offer. Also check out the reviews for the different call-blocking apps available in the app stores.
Learn More about Blocking Unwanted Calls
