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Consumer Information

Submit an online inquiry or informal complaint to MPSC Staff regarding utility issues.

File a Complaint

Concerned about your gas, electric, telecommunications or broadband service?

Learn what utilities and telecommunications providers are doing to assist customers.

Bill Payment Assistance

Get Involved

The MPSC provides many different opportunities for the public to participate in cases, workgroups or events. Customers, business owners, consultants, etc. may share their views by becoming an intervenor in a case, attending and speaking at Commission meetings or public hearings, commenting on a case, writing a letter to the Commission or filing a complaint or inquiry with MPSC Staff.

Learn how to Get Involved

Public Engagement

The Michigan Public Service Commission is committed to connecting with Michigan residents and sharing information about its work through outreach, education, and engagement. Explore our webpage to learn about our goals and initiatives, meet our community liaisons, request an MPSC representative for your event, and more.

Learn more about MPSC's Public Engagement
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Utility Program Portal

The Commission’s Utility Program Portal provides an easy, “one stop shop” for customers to access information on many of the programs offered by the utilities for both residential and business customers. 

Utility Program Portal

See MPSC tip sheets and issue briefs to learn more about important utility topics.

View Consumer Tips

Assistance is available for eligible consumers to help pay their utility bills.

Learn More

Business Consumers

Find resources for your business including billing & price information, service information, utility deposits and more.

Information for Business Customers