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Consumer Information
Inquiries & Complaints
Submit an online inquiry or informal complaint to MPSC Staff regarding utility issues.
Concerned about your gas, electric, telecommunications or broadband service?
Learn what utilities and telecommunications providers are doing to assist customers.
Michigan Provider Information
Public Involvement
Get Involved
The MPSC provides many different opportunities for the public to participate in cases, workgroups or events. Customers, business owners, consultants, etc. may share their views by becoming an intervenor in a case, attending and speaking at Commission meetings or public hearings, commenting on a case, writing a letter to the Commission or filing a complaint or inquiry with MPSC Staff.
Public Engagement
The Michigan Public Service Commission is committed to connecting with Michigan residents and sharing information about its work through outreach, education, and engagement. Explore our webpage to learn about our goals and initiatives, meet our community liaisons, request an MPSC representative for your event, and more.
Safety & Emergency Preparedness
The MPSC is responsible for safety and emergency preparedness as it relates to Michigan’s energy supply and partners with a number of agencies to respond to all energy-related emergencies.
Utility Program Portal
The Commission’s Utility Program Portal provides an easy,
“one stop shop” for customers to access information on many of the programs
offered by the utilities for both residential and business customers.
Be Informed
See MPSC tip sheets and issue briefs to learn more about important utility topics.
Michigan Energy Assistance Program
Assistance is available for eligible consumers to help pay their utility bills.
Business Consumers
Find resources for your business including billing & price information, service information, utility deposits and more.