UIA Community Connect

The UIA Community Connect program works to expand efforts in underserved communities by seeking new partnerships with community groups to support them in assisting their customers/members with unemployment-related issues. The program provides community liaisons who will work closely with community, faith-based or cultural organizations to identify barriers and provide solutions for expanding access to unemployment assistance.

Community Liaisons

Community liaisons are available statewide to assist unemployed workers with navigating unemployment related issues. Representatives will work with community organizations in each region of the state to provide resources, expertise and assistance.

Meet the Community Liaisons

Services provided

Outreach and education on the unemployment insurance system to community partners across the state.
Identify gaps and barriers that exist with accessing unemployment insurance benefits.
Assist employers with their questions on unemployment and assist in the event of layoff.
Participate in community events to educate and provide agency resources.
Connect unemployed customers or employers needing assistance to resources within the agency that can assist.
Facilitate communication with underserved groups, provide UI information and resources, and obtain critical information and feedback that the agency can use to proactively address barriers.