CLAIMANTS: Call 1-866-500-0017, Monday - Friday, 8 a.m. to 4:30 p.m.
EMPLOYERS: Call 1-855-484-2636, Monday - Friday, 8 a.m. to 5 p.m.
If you need a Spanish or Arabic speaking representative, wait until you hear the option in Spanish or Arabic. For all other languages, the customer service representative will connect you to a translator for assistance.
If you are hearing impaired, TTY service is available at 1-866-366-0004

Chat with one of our agents through MiWAM. From your MiWAM account home page, click "Chat with an agent" Monday through Friday during normal business hours.

Call 1-866-638-3993 to certify for unemployment benefit payments. Monday - Friday; 8:00 a.m. - 4:30 p.m.

Certification by phone is not available when UIA offices are closed for State holidays.

Open by appointment only.

Telephone, in person or virtual appointments are available. Virtual appointments utilizing voice to text closed captioning are available for customers who are deaf or hard of hearing.

Office of Employer Ombudsman: 1-855-484-2636, Option 4.
Send a message or inquiry through MiWAM. From your account home page, click "I want to . . ." and then click "Send Unemployment a message."

Fax protests or other correspondence to 1-517-636-0427.

Fax appeals to 1-616-356-0739. 

Please include your name, Michigan Identification Number (MIN), signature, and date on all correspondence.

Protests

Unemployment Insurance Agency
P.O. Box 169
Grand Rapids, MI 49501-0169

Appeals

Unemployment Insurance Agency
P.O. Box 124
Grand Rapids, MI 49501-0124

Call the Benefit Overpayment Collection Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004) with questions.
Make your check or money order payable to "State of Michigan".

Mail to:

State of Michigan
Unemployment Insurance - Restitution
Dept. No. 771760
PO Box 77000
Detroit MI 48277-1760

Mail requests and correspondence to:

Benefit Overpayment Collection Unit
UIA
P.O. Box 169
Grand Rapids, MI 49501

FAX: 517-636-0427

If you have filed for bankruptcy or have questions about your Friend of the Court payments, contact the Bankruptcy and FOC Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).

Mail or fax your notice of bankruptcy to:

UIA Bankruptcy Unit
3024 W. Grand Blvd. Ste. 12-100
Detroit, MI 48202

FAX: 313-456-2766

Do not send your notice of bankruptcy to the payment address. If you do so, it will not be treated as received and will not be processed. All notices must be received at the physical address listed above (UIA Bankruptcy Unit) and not a post office box.

UIA offices are closed during State holidays.