The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer.
Online Coaching Sessions
Online Coaching Sessions
What are Coaching Sessions?
UIA’s group Coaching Sessions are for workers seeking guidance from trained UIA instructors on various topics.
Sessions are available virtually Monday through Friday. Click on the links below to sign up for available dates and times. After signing up, you will receive an email link to join the group session on your selected day and time. Reminder emails will be sent one day and one hour before the sessions begin.
These sessions are not for someone who has questions about their current claim. If you have a claim and would like to speak to a customer service agent, please visit our Schedule an Appointment page or call UIA's Customer Service line at 1-866-500-0017. To chat with an agent online, login to your MiWAM account.
Contact UIASign up for a Coaching Session
First-Time Filer
New to unemployment? This group session will teach you how to apply for benefits using the UIA Claimant Roadmap.
En Español
Sesiones de Grupo de Entrenamiento para Reclamantes Archivando por Primera Vez también están disponibles.
Know Your Protest and Appeal Rights
Learn about the protest and appeal process if you disagree with a decision by the UIA. Learn what, how, and when to protest or appeal.
Your Monetary Determination Letter
What you need to know about the information and instructions in the Monetary Determination letter you receive.
Seeking Work/Registration Requirements
What are next steps after filing for unemployment benefits?
Other Resources
Contact Us
For a list of important Agency phone numbers and addresses.
Fact sheets
Helpful Videos
Visit our YouTube channel for helpful videos on how to file an unemployment insurance claim, set up a MiWAM account, upload identification verification documents, and more.