Account Status

If you encounter Additional Claim required, this means the claim is suspended and the claimant must reactivate the claim for payment. There can be several circumstances in which your claim will close and you need to file an additional claim. When this happens, you cannot continue to certify; you must reopen your claim by filing an additional claim.

Filing an additional claim is required when:

• You are in continuous certification status and then stop because you have returned to full-time work or stopped certifying for any other reason.
• You have waived more than two weeks in a row.
• You report a separation or eligibility issue during certification. Additional fact-finding will be required and a separate determination will be issued.
• You have weeks in which your earnings are more than 1.5 times your weekly benefit amount (WBA).

If you see "Additional Claim Required" on your certification, go to your account page, click the "View all Claims" hyperlink then you will see under alerts "File an additional claim." You will be taken to the Reopen/Additional claim filing page to answer a few questions.

A monetary determination is the form that included information on if you claim has been allowed or denied based on the wages you have earned. It includes:

• how your weekly benefit amount (WBA) was calculated
• the number of benefit weeks you are allowed
• base period employers and eligible wages
• the separation reason for each employer
• registration and work search requirements
• what week to begin certifying
• protest rights

When there is an issue, a situation, or condition that affects the claimant's benefits rights, the UIA must investigate. This is called a non-monetary issue. Typically, a non-monetary issue means that the claimant certification was accepted but is not yet payable because there's an issue that needs to be reviewed first.

Make sure you have responded to all fact-finding requests mailed to you or sent to your MiWAM account and that your contact information is correct in case additional information is needed from you.

Continue to certify bi-weekly while you wait for our team to review the issues with your claim.

For more information about this issue, go to your Determination Status tab.

A stop payment indicator is placed on a claim to prevent payment. This may be related to a variety of reasons such something dealing with fraud/identity theft or something that may be pending on the claim that needs further review or investigation.

Due to large-scale fraud attempts against state unemployment programs across the nation, the UIA has developed additional measures to protect certain claimants by requiring further identity verification and claim eligibility authentication. It is important to note that no personal data from claimants has been stolen from the UIA. If you received a "Stop Payment" notice on your account, detailed instructions have been emailed and mailed to you on how to submit additional identifying information in order to receive your benefits. There is no reason to take further action until you receive the instructions.

Rework is a way to end a disqualification. A claimant must requalify for benefits by “rework” before again becoming entitled to benefits. The rework amount must be earned through performing work in liable employment. As proof that you earned the rework penalty requirement, you must provide evidence of the earnings, such as pay stubs.