Beginning 8 a.m. Monday, Nov. 9, 2026, it will replace the MIWAM system for all unemployment tasks by workers and employers. Here’s what you need to know about the Unemployment Insurance Agency’s new modern user platform.
The changeover to the MiUI platform is part of UIA’s drive toward modernization. The current Michigan Web Account Manager (MiWAM) system was launched in 2012. The modern interface reflects the way consumers interact with other organizations or businesses they frequent on the web.
The improvements and benefits in MiUI
Users have greater control over their unemployment claim in MiUI to accurately complete tasks online. They will have less need to call UIA, leading to greater customer satisfaction, less frustration, and a quicker resolution of issues.
What can I do in MiUI?
MiUI is designed to work seamlessly on smartphones, tablets, laptops, and desktop computers. You easily and efficiently can do more in MiUI than you were able to do in MiWAM, including:
If you have an existing MiWAM account, your information and claims will be found in MiUI once the new system launches on Nov. 9. If you have an existing claim in MiWAM, you will not have to file a new claim in MiUI.
To prepare for the launch of MiUI, there are several actions users can take to make sure they are ready for the transition.
Do I still need a MiLogin account?
Yes. You still need to go through MiLogin to access MiUI. MiLogin is the State of Michigan’s secure gateway to state services. Make sure you can access your MiLogin account. Visit MiLogin.Michigan.gov for information and answers to log in questions. You can also call MiLogin Support at 800‑381‑5111 or 517‑284‑4400 (Monday through Friday, 8:30 a.m. to 5 p.m. ET)
Do I still need to register with Michigan Works!?
Yes. Claimants must continue to register in person at Michigan Works!, as they do today. To find a Michigan Works! office near you, visit MichiganWorks.org.
The final MiWAM certification window is Monday, Nov. 2, from 8 a.m. to 4:30 p.m. Anyone can certify on that day, regardless of assigned day and time. Those who certify by 4:30 p.m. should not experience a delay in receiving benefits. The next chance to certify is after MiUI goes live Nov. 9. You will be able to go back and certify for any past weeks, including the week MiWAM was unavailable during the transition week to MiUI.
After 4:30 p.m. Nov. 2, MARVIN will be permanently unavailable. You also no longer will be able to file claims over the phone.
This temporary shutdown window is necessary to securely transfer current and historical data from MiWAM into the new system. At the start of the Downtime Period, MiWAM and MARVIN will be permanently offline. To learn more about what you will be able to access and not access during the downtime period from November 2 at 4:30 p.m. to November 9 at 8:00 a.m., click on the “show more” button.
What will you NOT be able to access during Downtime Period?
What CAN you access?
What if you have a fact finding due date?
Respond within 10 calendar days. If the due date falls during the Downtime Period, the due date becomes Nov. 9.
What if you have a protest or appeal due date?
They must be filed within 30 calendar days. If the due date falls within the Downtime Period, the due date becomes Nov. 9.
Beginning at 8 a.m. Monday, Nov. 9, 2026, all unemployment tasks—including filing claims, certifying for benefits, viewing payments, uploading documents, and responding to UIA requests—will take place only in MiUI. Employers and third-party administrators (TPAs) have been using MiUI since February for tax obligations. On Monday, Nov. 9, employers and TPAs will use MiUI for benefits obligations, as well.
How do I access MiUI?
When MiUI launches on Monday, Nov. 9, ,2026, you should go to Michigan.gov/UIA and click on the Login to MiUI link under Unemployment Benefits in the Services section of the page. Then, log into MiLogin. Once you are logged in, go to the Pure Michigan Talent Connect dashboard to find MiUI.
With MiUI, some routine administrative functions people regularly perform will be permanently offline because it will be easier for the individuals to handle those tasks online in MiUI themselves. They include:
MARVIN and phone claim filing will be discontinued.
MiUI makes certifying online easy. Unlike MARVIN, you can certify for benefits any day and time using MiUI during your certification week when it is convenient for you. MARVIN required users to call UIA on assigned days and wait for an agent to certify for benefits.
Claim filing by phone will end because MiUI makes filing simpler and more accessible online.
MARVIN and claim filing over the phone will no longer be available starting at 4:30 p.m. Monday, Nov. 2.
Performing these processes online will allow UIA staff to help those who really need a live person to resolve an issue with their claim, increasing customer satisfaction.
When is the final MARVIN certification window?
Monday, Nov. 2, from 8 a.m. to 4:30 p.m. Anyone can certify on that day, regardless of their designated day and time.
Other resources available
UIA is committed to supporting all users after MARVIN is discontinued and filing a claim over the phone is no longer available.
Here are other options:
Need more help? Visit the UIA’s Resources for Claimants page.
In MiUI, users will certify each week, which is a change from the bi-weekly certifications in MiWAM. Your benefits will also be paid weekly instead of bi-weekly. When you certify, you must confirm you are:
Please note: Recent bipartisan changes to state law require those receiving benefits to perform three unique job search activities each week.
What does certifying look like in MiUI?
Will you need to update your payment method?
No. Your payment method automatically carries over. Once you access your account in MiUI, verify that all your information is correct, including bank account routing numbers. If you chose a debit card for your payment and you are having problems, call U.S. Bank Debit Card Support: 866‑335‑1890 or go to USBankReliaCard.com
