Benefits Open Enrollment Process Overview
Benefits Open Enrollment (BOE) will be held October 14, 2024 through November 1, 2024 and is your opportunity to review and change your benefit elections (health, dental, vision, disability, and life insurance), and Flexible Spending Account (FSA) enrollment as well (FSAs do NOT renew automatically, you must enroll each year). You are strongly encouraged to do so to ensure you and your eligible dependents have the necessary coverage for the coming year.
- All BOE changes must be entered in your HR Self-Service account no later than 11:59 p.m. on November 1, 2024. Access to your HR Self-Service account will be available 24 hours a day, 7 days a week online, except during regular scheduled maintenance periods. Password assistance is available at www.mi.gov/selfserv under "Get Help" if you require it.
- Once you’ve logged into your HR Self-Service account, select the “Menu” button in the top-left corner to expand the bookmarks tray on the left. Next, select “Benefits Open Enrollment” from the list to expand the options.
- If you do not need to add new individuals, select the Make Benefit Changes bookmark to complete your review and make any necessary modifications to your current elections.
- If you’re requesting to add a new individual to any of your benefits, navigate to the Review/Add Dependents bookmark before proceeding to the Make Benefit Changes bookmark.
- A panel will appear on the left of the screen with current individuals you already have listed in the system, and an “Add” button to add additional individuals.
- Once the “Add” button is selected a Dual Enrollment notice appears explaining eligibility rules which do not allow individuals to carry two enrollments at the same time in the same category of state sponsored insurance.
- There are two buttons at the bottom of the page, there is an option to continue by selecting the “Continue” button if you agree to comply with the dual enrolment eligibility criteria, and a “Cancel” button if you wish to terminate the process of adding a new individual.
- If “Continue” is selected a panel on the right will appear to enter information for the individual(s) you’d like to newly add.
- If you require enrollment assistance, you can contact the MI HR Service Center* at 877-766-6447. However, due to the high call volume, the average speed of answer for MI HR Service Center* during BOE can be 1 to 2 hours, therefore employees are encouraged to complete the BOE process themselves.
- If you are married to another eligible State employee or retiree, review the Dependent Eligibility Guidelines regarding your options for enrollment as either an employee or as a dependent, as well as options for enrolling your child(ren).
- All supporting eligibility documentation for newly added individuals through the BOE process must be provided to the MI HR Service Center* by November 8, 2024.
- The coverage period for BOE is a calendar-based plan year, running January 1 through December 31, annually.
- For CY2025, the January 2, 2025 paycheck will be the first to reflect new benefit elections and changes.
- When you complete the enrollment process, you will be provided with a confirmation statement. The confirmation statement is sent to the email address you have on file in your HR Self-Service account. If you do not have an email address on file, your confirmation statement is mailed to the your mailing address on file. Changes will not be recorded if you exit the system before receiving a message confirming that the confirmation statement has been sent and the enrollment is complete. This will be the only confirmation statement you will receive, therefore it is important to retain this statement for your records as it is your only proof of successful enrollment.
Additional BOE online resources:
*Auditor General and Judicial employees should contact and submit all supporting documentation to their HR office instead of the MI HR Service Center.
