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Language Services Complaints

arms and hands of a person at a computer with translated papers in front of them holding a magnifying glass to the paper

Language Services Complaints

If you had trouble accessing state services because the help you needed in your language was not provided, you can file a complaint related to language access noncompliance. This includes if a state department or agency did not offer an interpreter or translated documents.

Language Access Non-Compliance Complaint Form

Steps to File a Complaint

When to File a Complaint

  • Timeframe: Complaints should be submitted within 180 days from the date of the incident to ensure prompt investigation and resolution.
  • Ongoing Issues: If the issue is ongoing, file your complaint as soon as possible.

Your feedback is valuable in helping us improve language access services for all individuals.

If you need assistance with the filing process or have any questions, contact us at 517-335-1181 or SOM-Language-Access@michigan.gov.