Online Systems

COL System (Production) - Application portal for entry of Tenant Data, MIEs, Budgets, and Financial Audits.

• Tenant data is due the 15th of the month following the reporting period.
• MIE data is due the 20th of the month following the reporting period.

Compliance Portal (Production) - Application portal for:

• Owner's Physical Inspection Certification (OPIC) System for Physical Inspection responses.
• Compliance Audit Response System (CARS) for Tenant File Audit responses.
• Annual Owner's Certification.

If there are any questions or concerns with the online systems, please e-mail:

• Cassandra Brown regarding Tenant Data, Physical Inspection Response System, and Compliance Audit Response System.
• Nikki Smith regarding MIEs, Budgets, and Financial Audits.

MiChildSupport - Child Support Verification System - Application portal to access DHHS Child Support verifications.

Please see Compliance Policy #5 (on the Compliance Monitoring Policy Bulletins page) for information on how to obtain an account

On-Line Systems Manuals

Owner's Physical Inspection Certification (OPIC) System:
08/2016 OPIC Manual
08/2016 OPIC Frequently Asked Questions

Compliance Audit Response System (CARS):
08/2016 CARS Manual
08/2016 CARS Frequently Asked Questions

Annual Owner Certification (Certs):
08/2016 Certs Manual

Utility Allowance (UA):
10/2024 UA Submission Manual

Certification On-Line Manual:
03/2022 COL Manual

COL Manual: Cover and Contents - Pages 1-2
COL Manual: Getting Started-Logging In - Pages 3-6
COL Manual: Familiarizing Yourself-COL Page Layout - Pages 7-17
COL Manual: User Setup-Establishing On-Site Manager - Pages 18-29
COL Manual: Processing Annual Owner's Certifications - Pages 30-41 - obsolete
COL Manual: Unit Updates & Changes - Pages 42-55 - obsolete
COL Manual: Processing Occupancy Information - Pages 56-80
COL Manual: Uploading Building Data - Pages 81-92
COL Manual: Submission to MSHDA - Pages 93-98
COL Manual: Quick Recap & Final Checklist - Pages 99-100