Unemployment Compensation (UC) General Information

If you are a claimant or employer customer with questions, please call one of our toll-free hotlines during the hours below:

• Employer Customer Relations hotline, 1-800-638-3994
  8 a.m. to 5 p.m. weekdays
  
  
• Claimant Customer Relations hotline, 1-800-638-3995
  8 a.m. to 4:30 p.m. weekdays

INTERNET FILED CLAIMS - You may apply for unemployment benefits via our Internet-based service. Click here for more information or to get started.

TELEPHONE FILED CLAIMS - You can file for unemployment benefits by telephone from anywhere in Michigan and North America.  The state's unemployment insurance program has established a special toll-free telephone number for you to use in filing a new claim or reopening an established claim.  We encourage you to file by telephone.  Filing by mail could actually delay your claim.  Click here for more information.

HOW TO MAKE AN INQUIRY ABOUT YOUR CLAIM - If you have filed for unemployment benefits by Internet or telephone and have a question or problem with your claim, call our telephone filed claims number using a touch-tone telephone. The inquiry option is available weekdays between 8:00 a.m. and 4:30 p.m. Click here for more information.  

Benefit Correspondence

UIA
PO Box 169
Grand Rapids, MI 49501-0169

Fax: 517-636-0427

PROBLEM RESOLUTION OFFICES (PROs) -- PROs resolve customer problems and provide access to automated resources. Click here for more information and locations.

UIA 1017e, INTERACTIVE WAGE DETAIL REPORT - Employers may now file their quarterly Wage Detail Reports, form UIA 1017, using our electronic version (1017e), and Employer File Submission (EFS) service.  You may visit our website for further information at:  https://webacct.unemployment.state.mi.us.  If you experience problems or have questions please call:  (313) 456-2347 or (313) 456-2764.  Click here for more information.

FRAUD HOTLINE - There is a 24-hour Toll Free Fraud Hotline telephone number available to anonymously report unemployment fraud.  Call 1-800-822-1122.

THE WELFARE-TO-WORK AND WORK OPPORTUNITY TAX CREDIT (WOTC) - These federal income tax credits reduce an employer's cost of doing business and require little paperwork.  Their success and growth for private sector employers depend on a strong public and private sector partnership.  Helping those most in need find and retain jobs and gain on-the-job experience benefits all employers and increases America's economic growth and productivity.  Click here for more information.

TAX SERVICE TEAMS - Employers are assigned to specific employer service teams, according to the last 3 digits of their 7-digit UIA Account Number. These teams help employers with any issues related to their UIA tax accounts.  The Account Numbers assigned to each team are as follows:

Out-of-state employers should call (313) 456-2180 for information.
 

Employer           Last Three         Telephone

Service Team
Digits
Number

Team A             000-249           (313) 456-2010

Team B             250-499           (313) 456-2020

Team C             500-749           (313) 456-2030

Team D             750-999           (313) 456-2040

You may contact the Tax Office in writing at:

Tax Office
UIA

3024 W. Grand Blvd., Suite 11-500

Detroit, MI  48202