If you have filed for unemployment benefits by Internet or telephone and have a question or problem with your claim, call our telephone filed claims number using a touch-tone telephone and inquire about your claim at 1-866-500-0017. The inquiry option is available weekdays between 8:00 a.m. and 4:30 p.m. Eastern time.
TTY callers should use 1-866-366-0004 weekdays from 8 a.m. to 5 p.m. Eastern time.
You can also visit one of our Problem Resolution Offices (PROs). Staff at these walk-in help centers provides answers to your questions or help to resolve problems with your claim. The office hours are 8:00 a.m. to 3:00 p.m. (Eastern time) Monday through Friday.
Important Notice:
The hours of the telephone fiiled claims and inquiry line have been temporarily extended. The line is now available weekdays between 8 a.m. and 6 p.m., Eastern time.
Also, the office hours of the PROS have been temporarily extended. They are now open weekdays 7 a.m. to 4 p.m. Eastern time.
PROs provide:
Telephones and computers for the convenience of customers who may not have access to a computer or telephone to file their claim;
In-person help for problems with claims;
A presence in the community that includes, on request, presentations about unemployment insurance services to employer, business, labor, and community groups
Printer Friendly
Text Version
Twitter
Facebook
Yahoo
Google
Digg
reddit
Newsvine
StumbleUpon
Bookmark
Email Page
