UIA On Line Services
• Michigan Web Account Manager for Claimants and Employers The Michigan Web Account Manager (MiWAM) is the Unemployment Insurance Agency's (UIA) new and improved system for managing your unemployment account electronically.
• Michigan Web Account Manager MiWAM Toolkit for Claimants MiWAM replaces the Claimant Web Account Manager (CWAM) and makes doing business with the UIA simpler, faster and more efficient.
• Michigan Web Account Manager MiWAM Toolkit for Employers MiWAM replaces the Employer Web Account Manager (EWAM) and makes doing business with the UIA simpler, faster and more efficient.
• Notice of Work Search Requirement For all claimants who begin a claim for benefits after January 6, 2013, the Unemployment Insurance Agency (UIA) requires a systematic and sustained work search for each week they claim unemployment benefits. As a claimant, you must report your record of work search at least once a month using one of the following methods:
- Submit information on the UIA's Claim Portal, under UIA Online Services for Unemployed Workers,
- Submit Form UIA 1583, Monthly Record of Work Search, via mail or fax, or
- Appear at a Michigan Works Agency location to file a work search form.
• UIA OFFERS TIPS FOR CONTACTING THE AGENCY
Agency also answers some commonly asked questions
• State Information Data Exchange System (SIDES) E-Response Employers can submit a response to requests for separation information through SIDES E-Response.
• Top 5 Questions from Customers This Week The most common questions about unemployment benefits being asked by customers.
• NEW MARVIN INFORMATION 2013 In conjunction with the Unemployment Insurance Agency's (UIA) initiative to upgrade and improve our services, Michigan's Automated Response Voice Interactive Network (MARVIN), will be updated October 1, 2013. We've enhanced the script, making it easier for you to interact with the Agency. You will notice new questions during the online and phone certification process with the Agency.
• Update Regarding Federal Unemployment Extensions
If you are currently receiving Tier 3 EUC benefits and you exhaust during week ending 12/7/2013 or later, you may qualify for Tier 4. If you are eligible for Tier 4, you will collect Tier 4 EUC benefits until December 28, 2013, after which no federal extensions are available.
For more information, please click here to visit the Emergency Unemployment Compensation Update area.
• Detect Fraud, Prevent Fraud Protecting the integrity of the unemployment insurance program is of the utmost importance to the Unemployment Insurance Agency (UIA). You can also help in the campaign to stop fraud.
• Form UIA 1005, Registration for Client Level Reporting Form UIA 1005, Registration for Client Level Reporting -- This form is for use by Professional Employer Organizations (PEOs) to register their clients in compliance with Section 13m of the MES Act (Public Act 383 of 2010). A form UIA 518, with Schedule A and Schedule B, should be completed for each client for whom a UIA employer account number is needed.
• Reference Guide: Services for Unemployed Workers This handy guide provides a list of important public, private and non-profit services contacts that may be helpful to Michigan's unemployed workers.
• Help for Unemployed Homeowners Worried about foreclosure or struggling to keep up with mortgage payments? Help is available.
• Michigan Unemployment Tax Credit Contributing employers with positive experience account balances can now apply for the Michigan tax credit. Details inside.
• Agency Webcasts We have created many helpful video guides for our unemployed worker and employer customers, including a section on the Employer Web Account Manager. Some videos provide an overview of an agency program or service; others go into detail to help address your questions and concerns.
• How to Inquire About Your Claim The inquiry option is now available weekdays between 8:00 a.m. and 4:30 p.m., Eastern Time.
• Problem Resolution Offices - Need Help? The UIA's permanent and temporary Problem Resolution Offices (PROs) resolve customer problems and provide access to automated resources. PROs provide telephones and computers for customers who may not have access to a computer or telephone to file their claim. They also provide in-person help for problems with claims. PROs are open 8 a.m. to 4 p.m. Eastern time weekdays, except state holidays.