With the April 16 filing deadline looming, the Department of Treasury is stepping up its efforts to provide last minute assistance to Michigan citizens. Treasury staff will be available from 7 a.m. until 11 p.m. daily beginning Monday, April 2, through Monday, April 16, to answer questions and provide guidance to taxpayers completing their income tax returns. Representatives can be reached toll free at 1-800-487-7000. Taxpayers may access pre-recorded tax information on various subjects and receive a refund status report by calling 1-800-827-4000. In addition, taxpayers may find answers to tax questions on the Treasury web site.

"Our web site is a great source of information and services," said State Treasurer Mark A. Murray. "Internet activity has skyrocketed in the last five years, and Treasury has made every effort to keep pace with the demand for greater self-service via the internet." Treasury’s Web site receives 2.5 million "hits" annually, indicating the public’s interest in accessing assistance at their convenience using their personal computers.

The Web site is accessed at http://www.michigan.gov/treasury and provides frequently asked questions and answers, general tax filing and processing information, and downloadable forms for all taxes.

Average processing time increases after April 1, because around 50% of the returns filed annually come in during the first two weeks of April. Taxpayers can reduce processing time by using one of the electronic filing options available. Those opting for a last minute paper filing can drop completed returns into the Return Drop Box located in front of the Treasury Building at 430 W. Allegan Street in Lansing.