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Secretary of State self-serve option to relocate to Wayne Community Center
APRIL 4, 2012
More hours of access on the way for customers
WAYNE, Mich. - A license plate tab-dispensing Self-Service Station in the city of Wayne will soon be relocated in order to better serve area residents, Secretary of State Ruth Johnson announced today.
The machine at Wayne City Hall, 3355 S. Wayne Road, will be moved to the Wayne Community Center, 4635 Howe Road, on April 11. The new location will provide longer hours of availability and a more centralized location for customers in the community.
"Self-Service Stations, along with our online services at ExpressSOS.com, give customers the ability to skip any lines and save a lot of time" Johnson said. "I encourage area residents to take advantage of these options whenever they need to do business with us."
Customers simply follow the touch-screen directions and scan the bar code on their renewal notice. Upon verifying the information and accepting the credit card, the Self-Service Station prints a vehicle tab and receipt for the customer. Single transactions usually can be accomplished in less than two minutes.
City of Wayne officials suggested that the station would be available for more hours at the Community Center, which is open from 5:30 a.m. to 9 p.m. Monday through Friday and 8 a.m. to 4 p.m. on Saturday and Sunday. The City Hall facility is now open only four days a week.
"The Secretary of State self-service machine has been a great convenience to the residents of Wayne," said Wayne City Clerk Matthew Miller. "It is easy to use and the new location at the Community Center will provide many more hours of access for the public."
The Self-Service Station was installed at City Hall in 2007 and has recorded nearly 4,000 transactions since then. Visit the Branch Office Locator at www.Michigan.gov/sos to find all Self-Service Station locations in Michigan, as well as information on other programs and services.
People renewing license plates, driver's licenses and ID cards can do business by mail or online at www.ExpressSOS.com. Easy to follow instructions can be found with the renewal notice. Additional services can be done online as well.
Customers also may call the Department of State Information Center to speak to a customer-service representative at 888-SOS-MICH (767-6424).
For media questions, please call Gisgie Dávila Gendreau at 517-373-2520.
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