FEBRUARY 25, 2010

Preserving quality customer service is constant goal

The Manistique and Munising Secretary of State offices will share a staff person and switch to a part-time schedule starting Monday, March 1, reflecting constricted state budgets and fewer transactions conducted at each office, Secretary of State Terri Lynn Land announced today.

"To preserve quality customer service, we are continuing to use our limited resources as effectively as possible," Land said. "We have used this model successfully in other areas to get the best service possible while stretching every dollar further. Besides service at the counter, customers also have the option of renewing their vehicle and watercraft registrations online, through the mail or from a touchtone telephone."

The Manistique office at 300 Walnut St. in the Schoolcraft County Courthouse will be open from 9 a.m. to 5 p.m. on Tuesdays, Thursdays and Fridays, with lunchtime closures from 12:30 p.m. to 1:30 p.m. The Munising office at 418 Mill St. will be open from 9 a.m. to 5 p.m. on Mondays, with a lunchtime closure from 12:30 p.m. to 1:30 p.m., and from 11 a.m. to 7 p.m. on Wednesdays, with a lunchtime closure from 2:30 p.m. to 3:30 p.m.

As part of the change, one staff person will operate the two offices. Neither office will relocate.

Other counties served by part-time offices are Lake, Montmorency, Osceola and Oscoda.

For more information about office locations and services, visit the Branch Office Locator at www.Michigan.gov/sos.