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Added hours, services at Macomb County Secretary of State office

Image: Our Customers are number 1

APRIL 13, 2009

Upgraded PLUS office opens today in Warren

The new Southwest Macomb County PLUS Office in Warren opened today, giving customers extended Wednesday hours and more services in their area, Secretary of State Terri Lynn Land announced.

"Customers expect flexible, convenient service that fits into their busy schedules," Land said. "In response, we have developed a new breed of Secretary of State office tailored to the needs of the 21st century. I know area residents will enjoy the new Southwest Macomb County PLUS Office."

The PLUS office at 28220 Dequindre Road was formed by upgrading the existing Warren Dequindre office.

Benefits of the office include instant titles, payment by MasterCard and Discover at the counter, and added hours on Wednesdays from 9 a.m. to 7 p.m. It also features a Self-Service Station that offers customers a speedy option to easily renew their license plate tabs.

It is among six offices that Land selected to be upgraded in 2009. Also as part of her plan to expand customer convenience, eight additional offices across the state will receive Self-Service Stations and all Secretary of State offices now allow people to buy a copy of their driving record.

Land's efforts to revolutionize the branch office system began in April 2004. They have resulted in the development of 38 PLUS offices and six SUPER!Centers. SUPER!Centers feature additional services such as document certification and Saturday morning hours. Customer satisfaction has consistently been high thanks to the modern, convenient services these offices provide.

Land reminds residents who have Internet access to check out the department's online services and Branch Office Locator at www.Michigan.gov/sos before visiting any office. For example, license tabs and watercraft registrations can be renewed online. Browsing the site helps customers know what documents they'll need to bring when they go to an office.




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