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FAQ
  Automotive-related Businesses
Must the written estimate, given to the customer before the start of the repair transaction, be signed by the customer?
 
Answer:

No. The written estimate must contain detailed costs for parts and labor for the repairs to be performed, but the customer's signature is not a requirement of the Motor Vehicle Service and Repair Act. A repair facility is not prohibited from asking its customers to sign the written estimate.

 

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