SOS - What should I do if I have a complaint about a car dealer or manager?

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What should I do if I have a complaint about a car dealer or manager?

Agency: Secretary of State

If you have a complaint, try to work it out with the dealership owner or manager. If the problem isn't resolved, contact the Department of State's Bureau of Regulatory Services at 1-888-SOS-MICH (767-6424). An automotive complaint form is available . The bureau investigates issues within its authority.

More detailed information regarding purchasing a vehicle from a dealership.

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