• Department of Community Health
The Department of Community Health (MDCH) regulates licensed, registered or certified health professionals and care facilities.

• Department of Human Services
The Department of Human Services insures protection to vulnerable citizens receiving care from licensed agencies, facilities and homes.

• Department of Labor & Economic Growth: OFIS
The Office of Financial and Insurance Services provides consumer information and reporting on various insurance providers including HMOs.

• Allegation Section: MDCH

• How to File a Complaint

• Allegation Process-FAQ's

• Citizen's Guide to Filing an Allegation 

• Health Care Fraud And Patient Abuse

• BHS Health Facility Online Complaint Form

• Nursing Home Complaint Resolution Flowchart 

• A Citizen's Guide to Filing a Complaint Against a Health Care Facility (BHS-OPS-700) 

• Nursing Home Complaint Form (BHS-OPS-361a) 

• Resident/Patient Care Complaint Form (BHS-OPS-361) 

• Allegation Process-FAQ's

• Health Insurance and HMO Grievance Procedure - Request for External Review Form (FIS 0018) 

• HMO Complaint Information