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Ask Us
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ORS Message Board:
The message board is your secure link to an ORS customer service representative. Feel free to use account numbers, amounts, or any other information you feel is important. Ask your question and get an answer within 12 business hours.
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Call
Us
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The ORS Customer Contact Center will be open for phone calls Monday through Friday, from 8:30 a.m. to 5:00 p.m.
Lansing area telephone number: (517) 322-5103
From outside the Lansing area: (800) 381-5111
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Fax
Us
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(517) 322-1116
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Write Us
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Office of Retirement Services
PO Box 30171
Lansing, MI 48909-7671
If you have a question, you can get an answer within 12 business hours by using our secure message board. Using U.S. mail can take up to ten days to get a response. Write to us today - online!
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Visit
Us
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Main Office - Lansing
Walk-ins welcome 8:30 a.m. - 5:00 p.m. (Monday through Friday)
General Office Building
7150 Harris Drive
Corner of Harris Drive and Ricks Road
Directions: From I-96, take Exit 98A-South Lansing Road. Turn north on Canal Road. ORS is in the 3-story brick building bordered by Canal Road, Ricks Road, Harris Drive, and Billwood Highway.
Driving directions from Google Maps.
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