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Long Term Care Ombudsman Program
Long Term Care Ombudsman program was created to help address the quality of care and quality of life experienced by residents who reside in licensed long term care facilities such as nursing homes, homes for the aged, and adult foster care facilities.

The Long Term Care Ombudsman program is available toll free at 1-866-485-9393 for concerned relatives to investigate complaints, suggest remedies, and assist with resident rights, payments, issues, guardianship, and nursing home placement.


Fact Sheets

• Access Authority of Long Term Care Ombudsmen PDF icon

• Adult Foster Care Home Complaints PDF icon

• Alternatives to Full Guardianship For Adults PDF icon

• Assisted Living PDF icon

• Authority to Act for Others PDF icon

• Become A Volunteer Ombudsman Advocate PDF icon

• Guardianship and Nursing Home Residency Rights PDF icon

• Home For The Aged Complaints PDF icon

• Mediation in Caregiving Disputes PDF icon

• MiChoice Waiver Complaints PDF icon

• Michigan Long Term Ombudsman Program PDF icon

• Paying for Assisted Living PDF icon

• When Looking for a Nursing Home PDF icon

• Your Right to Dignity and Respect PDF icon

• Your Rights If You Receive Notice That You Do Not Qualify PDF icon

• Your Rights as a Resident in a Home for the Aged PDF icon

• Your Rights in an Adult Foster Care Home PDF icon

• Your Rights in an Unlicensed Assisted Living Setting PDF icon

• Your Rights to A Nursing Home (Spanish) PDF icon


When to Call an Ombudsman
Ombudsman Phone

• When to Call an Ombudsman

Residents and families may receive information, learn how to resolve problems or begin the complaint process for concerns in licensed nursing homes, homes for the aged, and adult foster care homes.


Planning...

Alternatives to Full Guardianship for Adults

Advance Directives: Planning for Medical Care


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