LARA, in partnership with the Department of Treasury, Environmental Quality and the MEDC, has launched Reinventing Performance in Michigan (RPM), a metric-driven customer service model for all state government departments to eliminate the bureaucratic red tape that is hurting our job providers. Working with state employees our stakeholders and customers, we are identifying the issues that drive business satisfaction to produce real and meaningful change. >MORE
RPM AccomplishmentsThese process improvements are a result of Phase I of RPM, which includes select early successes. The RPM program will continue in three phases until it is eventually implemented in every area of the department, and will then expand to other state agencies.
Businesses Obtaining Liquor Licenses 176 Days SoonerIn the past, businesses that require liquor licenses have experienced too many requests from the Michigan Liquor Control Commission for documents or meetings, ultimately delaying their ability to generate liquor sales.
Unemployment Tax Filing Process Faster for BusinessesBefore new businesses start up in Michigan, one of the first items they must check off their to-do list is: register with Michigan's Unemployment Insurance Agency to file tax reports. Traditionally, this has been a frustrating and time-consuming process for many businesses.
RPM Before & AfterSee how businesses were affected by regulatory barriers prior to RPM, and how today, RPM has made it easier to do business in Michigan.
Motor Carrier Licenses Issued 67% FasterDue to outdated regulations and processes, companies processing an operating license have historically faced delays in the delivery of their products, costing them revenue and negatively impacting supply chains across industries.