Reinventing Performance in Michigan

  • RPM LogoAfter four years of transforming state government, Michigan has become a leader in implementing positive changes for business. Prior to the Reinventing Performance in Michigan (RPM) process, state government had too many delays, duplicative forms and impractical regulations and practices. Utilizing a systematic strategy that includes key stakeholder input, the Office of Good Government is continuing to closely examine every aspect of Michigan’s regulatory structure to ensure our systems are efficient for our business customers.

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  • Tax Tribunal Logo Michigan Tax Tribunal Eliminates 40,000 Case Backlog and Reduces Length of Appeals Process by 50% PDF iconThe Michigan Tax Tribunal has launched several new systems that will make the tax assessment dispute process more user-friendly and transparent for all parties.
  • Reinventing Performance in Michigan RPM Accomplishments PDF iconThe RPM program will continue in three phases until it is eventually implemented in every area of the department, and will then expand to other state agencies.
  • Truck Motor Carrier Licenses Issued 67% Faster PDF iconDue to outdated regulations and processes, companies processing an operating license have historically faced delays in the delivery of their products, costing them revenue and negatively impacting supply chains across industries.
  • UIA Logo Unemployment Tax Filing Process Faster for Businesses PDF iconBefore new businesses start up in Michigan, one of the first items they must check off their to-do list is: register with Michigan's Unemployment Insurance Agency to file tax reports. Traditionally, this has been a frustrating and time-consuming process for many businesses.
  • Health Professionals Health Professionals Receive Licenses 64% Faster PDF iconThis year, LARA's Bureau of Health Care Services made several improvements to ensure licenses are issued quicker, so health care professionals can provide critical health services sooner.
  • Stack of Papers Businesses Obtaining Liquor Licenses 176 Days Sooner PDF iconIn the past, businesses that require liquor licenses have experienced too many requests from the Michigan Liquor Control Commission for documents or meetings, ultimately delaying their ability to generate liquor sales.
  • Before & After RPM Before & After PDF iconSee how businesses were affected by regulatory barriers prior to RPM, and how today, RPM has made it easier to do business in Michigan.

Copyright 2015 State of Michigan