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MPSC Fines Pine River Cable Company $6,500 for 13 Violations of the Uniform Video Services Local Franchise Act
Judy Palnau (517) 241-3323
August 30, 2010
The Michigan Public Service Commission (MPSC) today found Pine River Cable Company responsible for 13 violations of the Uniform Video Services Local Franchise Act (Act), fining the company $6,500.
After receiving a number of complaints from customers, the MPSC on Jan. 11 issued an order directing the company to show cause why it should not be found in violation of several sections of the Act.
The administrative law judge in the case recommended that the Commission find that Pine River operated as a video services provider in six communities without the appropriate franchise agreements as required by the Act, and that it failed to respond to seven customer complaints within 10 days, as required by the Act. She recommended the Commission impose penalties for 13 violations of the Act at $500 per violation, for a total fine of $6,500, as permitted by the Act.
Today's order also directed the company to repay to its customers any unearned fees for cable services not provided; and to cease and desist providing any video services in Michigan. The MPSC also rescinded any existing franchise agreements in the State of Michigan to which Pine River Cable Company is a party or beneficiary.
The MPSC is an agency within the Department of Energy, Labor & Economic Growth.
Case No. U-16181