Mission
Transforming the
way government
operates, delivering
innovative information,
communications and
technology solutions with
excellence and integrity

Vision
A connected Michigan,
where access is just a
click away, with secure
streamlined services that
actively engage Michigan's
citizens and businesses

Guiding Principles: 2010-2014

The illustration on page eight shows how Michigan's guiding principles drive the priority-setting process for the 2010-2014 ICT strategic plan and align with cabinet priorities. Benefiting from a consolidated Department of Technology, Management & Budget, Michigan's plan is built on the following principles:

• Effective and efficient customer-based operations and services: Continue optimizing core service delivery, facilitating and simplifying access to government, improving efficiencies that support greening, while reducing costs.

• Privacy, transparency, security and public trust: Ensure public trust by providing optimal levels of security, open government, citizen privacy, disaster avoidance and mitigation.

• Well-supported and engaged workforce: Develop and maintain a high-performance workforce and workplace capable of supporting current service needs and meeting future requirements.

• Agile management and infrastructure: Deliver fundamental process, service delivery and infrastructure changes as they are needed.

• Shared solutions, standards and flexible, open boundaries: Maximize sharing solutions, services and infrastructure within the enterprise, other levels of government and the private sector, moving toward compatible shared standards.

• Maturation and modernization solutions: Ensure sustained modernization of a comprehensive range of solutions and technologies with transformational or high-performance potential that are suitable for connecting tiers of government and the public and private sectors as well as improving performance and customer service.

• ICT innovation and transformation: Develop an expectation, culture and capacity for innovation and transformation of government. Shift from a role of supporting and enabling ICT in service and business processes to a driving role, providing leadership and serving as a catalyst in business process and organizational change. Leverage the state's ICT organization for economic growth and diversification. Align the organization for success in information management and smart computing awareness, analysis and related solutions.

Goals, Strategies and Initiatives