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Frequently Asked Questions about the MichiCard Program

Agency: History, Arts and Libraries


1. Q. What libraries may participate?

A. The MichiCard project is a voluntary program extended initially to Michigan public libraries beginning in 1990. In 1994, academic libraries were added to the program. In 2000, all other types of libraries were invited to participate.

2. Q. Who can receive a MichiCard from a library?

A. Public libraries should issue a MichiCard sticker only to residents of their service area who are in good standing. A resident is commonly considered a person who owns property and pays local taxes. Academic, school and special libraries may attach a sticker to the faculty, staff or student identification card. These libraries cannot issue MichiCard stickers to the general public. The general public must obtain their MichiCard from their local participating library.

3. Q. Once a person obtains a MichiCard are they then ready to borrow from any participating library?

A. No, people generally need to register at a participating library. Libraries provide various options when loaning materials to a MichiCard patron. At the present time there are no plans to develop a statewide database of borrowers which is accessible to all participating MichiCard libraries.

4. Q. Must a person pay a non-resident borrowing fee?

A. No, all participating MichiCard libraries agree not to charge a borrowing fee for persons from MichiCard participating libraries.

5. Q. What items can a person borrow?

A. The policies and rules of the participating library always apply and determine what items are loaned. The library's policy may permit the borrowing of non-print items or may restrict the borrowing of some print items. Also, the age of the person may restrict what may be borrowed.

6. Q. Can the library be reimbursed for lost materials?

A. The MichiCard program will only reimburse for lost printed material.

7. Q. Can the library be reimbursed for postage costs?

A. Yes, a library returning materials to another MichiCard library will be reimbursed for postage cost by the Library of Michigan. However, at the time of borrowing, the library user is encouraged to return materials to the lending library at their own expense.

8. Q. Can one library share the name and address of a patron when another library is seeking the return of materials?

A. Yes, patron names and addresses can be shared but the titles of the materials cannot be shared under the Michigan Privacy Act.

9. Q. How does a library know if a borrower is in good standing?

A. One cannot know for sure. Generally, a person in good standing is a first-time borrower or one who has an established record of returning materials. However, a library takes minimal risk with borrowers because the MichiCard program will reimburse for lost or unreturned printed resources.

10. Q. How does a library circulate materials to a MichiCard borrower?

A. Libraries use many different approaches. Some libraries have automated systems that record and identify MichiCard borrowers, some maintain a separate manual system specific to MichiCard patrons; others issue non-resident, non-institutional cards, and still others use creative approaches tailored to their unique local system.

11. Q. How does a library handle a patron from a library not participating in the MichiCard program?

A. The library should follow its local policies and procedures for handling non-resident persons. The MichiCard program does not suggest that any changes are necessary.

12. Q. Do adults have to sign for a child's card?

A. The local policies and rules of the participating library dictate the minimum age for borrowing, the proof of identification required, or when and if an adult signature is required.

13. Q. Does the Library of Michigan issue MichiCard stickers?

A. No, the voluntary requirements of the MichiCard program prevent the Library of Michigan from issuing MichiCard stickers, since all Michigan residents are entitled to borrow from the Library of Michigan.

14. Q. How were MichiCard rules and guidelines developed?

A. The State Librarian appointed a statewide Advisory Committee that proposed recommendations for agency consideration.

This page reviewed 02/26/2008.

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Related Content
 •  MichiCard Supply Order Form
 •  MichiCard General Policies
 •  Guidelines for Participating Libraries
 •  Directory of Participating Libraries
 •  MichiCard Participating Libraries List PDF icon
 •  MichiCard Fact Sheet
 •  List of Benefits Resulting from MichiCard
 •  MichiCard Reimbursement Policies & Procedures

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