| www.michigan.gov (To Print use your browser's print function) |
June 21, 2011 | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Complaint Reasons by Coverage Type for State Farm Mutual Automobile Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 76 | 68% | 1 | 0 | 72 | 3 | 0 | 0 | ||||||||||||||
| Marketing & Sales | 10 | 09% | 0 | 0 | 8 | 2 | 0 | 0 | ||||||||||||||
| Customer Service | 6 | 05% | 0 | 0 | 6 | 0 | 0 | 0 | ||||||||||||||
| Underwriting | 20 | 18% | 0 | 0 | 19 | 1 | 0 | 0 | ||||||||||||||
| Total: | 112 | 1 | 0 | 105 | 6 | 0 | 0 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| 1 State Farm Plz | Toll Free Number: | None | ||||||||||||||||||||
| Bloomington, IL 61710-0001 | Standard Number: | 309-766-6714 | ||||||||||||||||||||
| Copyright © 2011 State of Michigan | ||||||||||||||||||||||