| www.michigan.gov (To Print use your browser's print function) |
June 02, 2010 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Auto-owners Insurance Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 23 | 68% | 0 | 0 | 4 | 8 | 0 | 11 | ||||||||||||||
| Marketing & Sales | 2 | 06% | 0 | 0 | 1 | 1 | 0 | 0 | ||||||||||||||
| Customer Service | 6 | 18% | 0 | 0 | 2 | 2 | 0 | 2 | ||||||||||||||
| Underwriting | 3 | 09% | 0 | 0 | 2 | 1 | 0 | 0 | ||||||||||||||
| Total: | 34 | 0 | 0 | 9 | 12 | 0 | 13 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| PO Box 30660 | Toll Free Number: | None | ||||||||||||||||||||
| Lansing, MI 48909-8160 | Standard Number: | 517-323-1200 | ||||||||||||||||||||
| Copyright © 2010 State of Michigan | ||||||||||||||||||||||