| www.michigan.gov (To Print use your browser's print function) |
June 16, 2009 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Citizens Insurance Company Of America | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 55 | 71% | 0 | 0 | 41 | 13 | 0 | 1 | ||||||||||||||
| Marketing & Sales | 1 | 01% | 0 | 0 | 1 | 0 | 0 | 0 | ||||||||||||||
| Customer Service | 10 | 13% | 0 | 0 | 5 | 5 | 0 | 0 | ||||||||||||||
| Underwriting | 11 | 14% | 0 | 0 | 8 | 3 | 0 | 0 | ||||||||||||||
| Total: | 77 | 0 | 0 | 55 | 21 | 0 | 1 | |||||||||||||||
| Mailing Address | Contact Phone Numbers | |||||||||||||||||||||
| 645 W. Grand River Ave. | Toll Free Number: | None | ||||||||||||||||||||
| Howell, MI 48843-2151 | Standard Number: | 508-853-7200 ext 4476 | ||||||||||||||||||||
| Copyright © 2009 State of Michigan | ||||||||||||||||||||||