www.michigan.gov (To Print use your browser's print function)														May 21, 2008
Complaint Reasons by Coverage Type for Auto Club Group Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
								Coverage Type
Reason					Complaint Reasons	Percent		Accident  & Health		Annuity		Auto		Home		Life		Other
Claim Handling					44	70%		0		0		28		15		0		1
Marketing & Sales					2	03%		0		0		0		1		0		1
Customer Service					9	14%		0		0		6		3		0		0
Underwriting					8	13%		0		0		6		2		0		0
Total:					63			0		0		40		21		0		2
Mailing Address											Contact Phone Numbers
1 One Auto Club Dr										Toll Free Number:				None
Dearborn, MI 48126-4229										Standard Number:				313-336-1920
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