www.michigan.gov (To Print use your browser's print function)														May 21, 2008
Complaint Reasons by Coverage Type for Auto-owners Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
								Coverage Type
Reason					Complaint Reasons	Percent		Accident  & Health		Annuity		Auto		Home		Life		Other
Claim Handling					36	73%		0		0		17		13		0		6
Marketing & Sales					3	06%		0		0		1		2		0		0
Customer Service					6	12%		0		0		1		2		0		3
Underwriting					4	08%		0		0		2		0		0		2
Total:					49			0		0		21		17		0		11
Mailing Address											Contact Phone Numbers
PO Box 30660										Toll Free Number:				None
Lansing, MI 48909-8160										Standard Number:				517-323-1200
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