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August 16, 2004

Complaint Reasons by Coverage Type for Prudential Insurance Company Of America, The
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Claim Handling 7 23% 4 0 0 0 3 0
Marketing & Sales 4 13% 0 3 0 0 1 0
Policyholder Service 16 53% 0 2 0 0 14 0
Underwriting 3 10% 0 0 1 0 2 0
Total: 30 4 5 1 0 20 0
Mailing Address Contact Person
1 New York Plaza CHARLES A MCGEE
16th Floor Toll Free Number: None
New York, NY 10292 Standard Number: 973-802-5620
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