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August 16, 2004

Complaint Reasons by Coverage Type for Pacific Life Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Claim Handling 1 17% 0 1 0 0 0 0
Marketing & Sales 2 33% 0 1 0 0 1 0
Policyholder Service 3 50% 0 1 0 0 2 0
Total: 6 0 3 0 0 3 0
Mailing Address Contact Person
700 NEWPORT CENTER DRIVE DICK VAN TREIJEN
NEWPORT BEACH, CA 92660 Toll Free Number: None
Standard Number: 949-219-3450
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