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November 04, 2004

Complaint Reasons by Coverage Type for Metropolitan Life Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Claim Handling 52 60% 43 1 0 0 8 0
Marketing & Sales 2 02% 1 1 0 0 0 0
Policyholder Service 27 31% 10 2 0 0 15 0
Underwriting 6 07% 1 0 0 0 5 0
Total: 87 55 4 0 0 28 0
Mailing Address Contact Person
4100 BOY SCOUT BOULEVARD JOSEPH MASSIMO
TAMPA, FL 33607 Toll Free Number: None
Standard Number: 813-801-2100
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