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August 16, 2004

Complaint Reasons by Coverage Type for IDS Life Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Marketing & Sales 2 17% 0 1 0 0 1 0
Policyholder Service 9 75% 0 6 0 0 3 0
Underwriting 1 08% 0 0 0 0 1 0
Total: 12 0 7 0 0 5 0
Mailing Address Contact Person
227 AXP FINANCIAL CENTER ROBERT A SCHROEDER
MINNEAPOLIS, MN 55474 Toll Free Number: None
Standard Number: 612-671-3381
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