www.michigan.gov (To Print use your browser's print function)																			August 16, 2004
Complaint Reasons by Coverage Type for Glens Falls Insurance Company, The
Please note that a single complaint may have up to 3 complaint reasons
										Coverage Type
Reason						Complaint Reasons		Percent		Accident & Health				Annuity		Auto		Home			Life		Other
Claim Handling						3		43%		0				0		2		1			0		0
Policyholder Service						2		29%		0				0		1		1			0		0
Underwriting						2		29%		0				0		2		0			0		0
Total:						7				0				0		5		2			0		0
Mailing Address															Contact Person
CNA PLAZA															MARK J MACAK
CHICAGO, IL 60685														Toll Free Number:					None
														Standard Number:					312-822-1538
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