www.michigan.gov (To Print use your browser's print function)																			August 16, 2004
Complaint Reasons by Coverage Type for Fire Insurance Exchange
Please note that a single complaint may have up to 3 complaint reasons
										Coverage Type
Reason						Complaint Reasons		Percent		Accident & Health				Annuity		Auto		Home			Life		Other
Claim Handling						24		60%		0				0		1		22			0		1
Marketing & Sales						1		03%		0				0		0		1			0		0
Policyholder Service						2		05%		0				0		0		2			0		0
Underwriting						13		33%		0				0		0		13			0		0
Total:						40				0				0		1		38			0		1
Mailing Address															Contact Person
P.O. BOX 2478, TERMINAL ANNEX															SCOTT BALLEW
LOS ANGELES, CA 90051-2478														Toll Free Number:					None
														Standard Number:					323-932-3441
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