www.michigan.gov (To Print use your browser's print function)																			August 16, 2004
Complaint Reasons by Coverage Type for Farmers Insurance Exchange
Please note that a single complaint may have up to 3 complaint reasons
										Coverage Type
Reason						Complaint Reasons		Percent		Accident & Health				Annuity		Auto		Home			Life		Other
Claim Handling						42		55%		0				0		42		0			0		0
Marketing & Sales						5		06%		0				0		4		0			0		1
Policyholder Service						16		21%		0				0		13		2			0		1
Underwriting						14		18%		0				0		12		2			0		0
Total:						77				0				0		71		4			0		2
Mailing Address															Contact Person
P.O. BOX 2478, TERMINAL ANNEX															SCOTT BALLEW
LOS ANGELES, CA 90051-2478														Toll Free Number:					None
														Standard Number:					323-932-3441
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