www.michigan.gov (To Print use your browser's print function)																			August 16, 2004
Complaint Reasons by Coverage Type for Employers Mutual Casualty Company
Please note that a single complaint may have up to 3 complaint reasons
										Coverage Type
Reason						Complaint Reasons		Percent		Accident & Health				Annuity		Auto		Home			Life		Other
Claim Handling						3		50%		0				0		0		2			0		1
Policyholder Service						2		33%		0				0		1		0			0		1
Underwriting						1		17%		0				0		1		0			0		0
Total:						6				0				0		2		2			0		2
Mailing Address															Contact Person
P.O. BOX 712															CARLA A PRATHER
DES MOINES, IA 50303-0712														Toll Free Number:					None
														Standard Number:					515-280-2789
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