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Insurance Licensee Continuing Education FAQs

What are the specific CE requirements in the state of Michigan?
Are there any exceptions?
Does the state grant waivers from CE requirements?
Does the state grant extensions to complete CE requirements?
How do I know when my 24 credit hours are due?
Does a newly licensed producer need to comply with CE?
Can a new licensee begin to accumulate CE credits as soon as he or she passes the licensing exam?
How does a nonresident producer meet the CE requirements?
Will changing my name or social security number change my review period dates?
Is there a listing of approved providers and courses for CE?
Will this list give dates and locations of course offerings?
Is a classroom course required to attain the necessary CE credits?
To complete a self-study course does the exam need to be monitored by the provider?
What is the definition of a disinterested third party?
How is it determined whether a course is credited to one review period or the next?
Can a course be taken twice during the same review period?
Does the state accept partial credits for partially completing a course?
How does the state know what credits a licensee has earned?
Does every credit submitted to the insurance continuing education contractor immediately show up in the state's computer system?
Will I receive any documentation upon completion of a course?
How can a licensee find out what credits are on file for him/her?
How does a licensee resolve discrepancies between the insurance continuing education contractor's record of credits earned and the licensee's own records?
What will happen to my license if I do not complete all 24 credit hours by the end of my review period?
What happens to any business that I have written before I was notified I was suspended?
What happens if I do not complete my required 24 credit hours before the 90 days are over?
My sponsoring entity received notification of my license suspension and/or termination. Why did I not receive this information?
   
Question What are the specific CE requirements in the state of Michigan?
Answer

Most Michigan licensed producers and solicitors must earn 24 credits of State-approved education credit every two years.  Of the 24 credits, a minimum of 3 credits must be in ethics.  The "other" 21 credits may be in accident & health, life, property, casualty, etc.  If a licensee completes more than 3 credits in Ethics, any additional credits beyond the 3 required ethics credits will count toward the "other" 21 credits needed.

   
Question Are there any exceptions?
Answer Yes. There are five (5) exceptions: (1) Limited Life, (2) Turkey, Crop and Hail, (3) Travel, Accident and Baggage, (4) Title, and (5) Credit products.
   
Question Does the state grant waivers from CE requirements?
Answer

Yes. A waiver may be granted due to specific hardships, such as:

  1. Terminal illness of licensee,
  2. Illness of self or spouse requiring an inordinate time for care by the licensee, or
  3. Military duty

This request must be in writing prior to the end of the licensee's review date. Requests must include the proof of hardship and should be sent or faxed to:

Office of Financial and Insurance Regulation
Continuing Education Waiver Request
PO Box 30220
Lansing, MI 48909

Fax: 517-241-3953

The request must include the following information:

  • Current doctor's statement supporting the disability/illness or copies of the deployment papers.
  • Description, in your own words, of the disability/illness or circumstances.
  • Explanation of what functions you are performing as a producer.
  • Impact the disability/illness has on your ability to function as an active producer.
  • Reason you believe the disability/illness or circumstances prevented you from attending a "classroom" course or completing a "home-study" course.
  • Specify the length of time of the waiver.
   
Question Does the state grant extensions to complete CE requirements?
Answer No.
   
Question How do I know when my 24 credit hours are due?
Answer

Your continuing education review date is determined by last name first initial and the last digit of your Social Security number.

 
(Last Name Begins With)
Last Digit of SSN
A-L
M-Z
1
01-1-07
01-1-06
2
02-1-07
02-1-06
3
03-1-07
03-1-06
4
06-1-07
06-1-06
5
07-1-07
07-1-06
6
08-1-07
08-1-06
7
09-1-07
09-1-06
8
10-1-07
10-1-06
9
11-1-07
11-1-06
0
12-1-07
12-1-06
Successive Review Dates are every two years thereafter.

Your first applicable review date is printed on your license document in the lower right hand corner. Check the online Insurance Licensee Locator or contact Prometric online or at 866-241-3115 to verify your review date.

   
Question Does a newly licensed producer need to comply with CE?
Answer If licensed within 23 months of his or her established review date, the hours are not reviewed on the first scheduled date following the issuance of the initial license. Comply on the next scheduled review date according to the schedule above. Check your license document to verify your CE review date, view the online Insurance Licensee Locator, or contact Prometric online or at 866-241-3115.
   
Question Can a new licensee begin to accumulate CE credits as soon as he or she passes the licensing exam?
Answer No. The effective date of the permanent license must first be established. As soon as you receive your license, you may begin to sign up for CE classes using your ID number.
   
Question How does a nonresident producer meet the CE requirements?
Answer

Michigan is reciprocal with all other states. By meeting your home state CE requirements you will automatically comply with Michigan's requirements. Do not send anything to our office.

   
Question Will changing my name or social security number change my review period dates?
Answer No. The CE review date (month, day, year) is established when you are first licensed.
   
Question Is there a listing of approved providers and courses for CE?
Answer Access the online List of Providers and Courses or contact Prometric online or at 866-241-3115.
   
Question Will this list give dates and locations of course offerings?
Answer No. Contact the individual providers to determine when the specific course will be held and/or the registration procedures.
   
Question Is a classroom course required to attain the necessary CE credits?
Answer No. Course work has been approved for either classroom or self-study formats (online List of Providers and Courses). Computer based training (CBT) and Internet courses are considered self-study formats.
   
Question To complete a self-study course does the exam need to be monitored by the provider?
Answer Yes. It is the provider's responsibility to assure licensees complete exams without assistance. Providers must use a disinterested third party to certify this action or schedule separate testing sessions at a specified location.
   
Question What is the definition of a disinterested third party?
Answer A person who has no financial interest in the success or failure of a licensee maintaining an insurance license. The disinterested third party must also certify the exam was closed book and no other assistance was used to obtain a passing score on the exam.
   
Question How is it determined whether a course is credited to one review period or the next?
Answer The course completion date reported by the provider will determine where the credit hours will apply. NOTE: Credits for the next period cannot be earned until you are past the current review period. In other words, if you complete your CE hours two months in advance of your CE review date, any other credits you earn in that two months will also be credited to that period. Wait until after the review date to earn credits for the next period.
   
Question Can a course be taken twice during the same review period?
Answer No. Duplicate completions will not be counted and will appear on your record with zero (0) credit.
   
Question Does the state accept partial credits for partially completing a course?
Answer No.
   
Question How does the state know what credits a licensee has earned?
Answer

CE providers (schools) are required to send a roster of all licensees who complete a course and earn CE credit, along with paying the required fees. The providers must transmit this information to the insurance continuing education contractor within 30 days of the completion date. The contractor enters the credit information into their CE system. The CE system checks each entry to assure the provider and course are approved and that the licensee is contained in the master file supplied to the contractor by our office. Once everything has cleared, the data is sent electronically to our system. A licensee is NOT in compliance until all necessary credit hours are posted and the appropriate fees have been paid to the insurance continuing education contractor.

NOTE: Many national designation program providers do not report your hours automatically. Many require a nominal fee to report the hours on your behalf. Check the provider's reporting procedure at the time of registration. It is your responsibility to determine how the provider will collect this fee and report the hours and the $1.00 per credit
.

   
Question Does every credit submitted immediately show up in the state's computer system?
Answer

No. Records entered in the system will appear in our computer system the following day. Not all records keyed will appear in the system due to errors with the information supplied by the provider. A report is sent to each provider for resolution of the errors.

   
Question Will I receive any documentation upon completion of a course?
Answer

Yes. Providers are required to issue a Certificate of Completion within 30 days of completing a course. This Certificate of Completion is for your own records. Do not send fees or certificates to our office.

   
Question How can a licensee find out what credits are on file for him/her?
Answer

Check the online Insurance Producer Locator or contact Prometric online or at 866-241-3115.

   
Question How does a licensee resolve discrepancies between the insurance continuing education contractor's record of credits earned and the licensee's own records?
Answer

The licensee must resolve discrepancies directly with the provider of the course in question. After you have unsuccessfully attempted to resolve these discrepancies with the provider, contact our office. Have your certificate of completion from the provider before you contact OFIR.

   
Question What will happen to my license if I do not complete all 24 credit hours by the end of my review period?
Answer

Your license will be suspended for a period of 90 days or until your 24-hour requirement is met. During suspension the law allows you to service your existing book of business BUT you may NOT transact any new insurance business. All carriers for which you are appointed will be notified that you are suspended and that they may NOT accept any new business from you as of the date they are notified.

   
Question What happens to any business that I have written before I was notified I was suspended?
Answer

The licensee suspensions are effective as of the first of the month of the CE review. The licensee is notified by mail of the suspension. We notify the companies that have appointed the licensee, but we allow a grace period before these are mailed. The companies are then instructed to accept any business you submit up until the date they are notified. This allows adequate time to clear up any errors on your credit posting, as well as getting any business produced by you in to the company before the notice arrives.

   
Question What happens if I do not complete my required 24 credit hours before the 90 days are over?
Answer

Your license and all appointments will be terminated. All companies for which you are appointed will be notified of your termination. To regain your license within one year of your review date, you must still earn the 24 credit hours and then reapply to the state for licensure and pay all appropriate fees.

   
Question My sponsoring entity received notification of my license suspension and/or termination. Why did I not receive this information?
Answer

Each licensee must maintain a current mailing address on file with our office. Access online Address Change information. Failure to maintain a current address with our office will result in fines and/or action against your license.

   
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