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2002 Calendar Year

The information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the calendar year. Complaint ratios for companies that wrote less than $1,000,000 in premiums for the calendar year are not displayed. Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.
 

Coverage Type: Life
Complain Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies with at least $1 Million in Premiums



Company


Complaints

2002 Written
Premiums
2002
Complaint
Ratio
AAA LIFE INSURANCE COMPANY 5 $9,968,256 .50
AETNA LIFE INSURANCE COMPANY 5 $111,099,589 .05
AIG SUNAMERICA LIFE ASSURANCE COMPANY
Company name changed
2 $2,609,319 .77
ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 4 $5,381,979 .74
ALLSTATE LIFE INSURANCE COMPANY 4 $27,778,152 .14
ALTA HEALTH & LIFE INSURANCE COMPANY 1 $96,363 N/A
AMERICAN BANKERS LIFE ASSURANCE COMPANY OF FLORIDA 3 $4,719,803 .64
AMERICAN CREDITORS LIFE INSURANCE COMPANY 3 $85,046 N/A
AMERICAN EQUITY INVESTMENT LIFE INSURANCE COMPANY 1 $197,243 N/A
AMERICAN GENERAL ASSURANCE COMPANY 1 $6,225,165 .16
AMERICAN GENERAL LIFE AND ACCIDENT INSURANCE COMPANY 9 $16,506,412 .55
AMERICAN GENERAL LIFE INSURANCE COMPANY 2 $38,488,553 .05
AMERICAN HERITAGE LIFE INSURANCE COMPANY 1 $718,677 N/A
AMERICAN INCOME LIFE INSURANCE COMPANY 6 $14,288,459 .42
AMERICAN INTERNATIONAL INSURANCE COMPANY 1 $0 N/A
AMERICAN NATIONAL INSURANCE COMPANY 3 $5,201,042 .58
AMERICAN SPECIALTY HEALTH INSURANCE COMPANY
Company name changed
2 $-565,635 N/A
AMERICAN STATES LIFE INSURANCE COMPANY 1 $3,064,061 .33
AMERICAN UNITED LIFE INSURANCE COMPANY 1 $18,936,265 .05
AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY 1 $893,978 N/A
ASSOCIATES FINANCIAL LIFE INSURANCE COMPANY 2 $-847,548 N/A
ASSURITY LIFE INSURANCE COMPANY 1 $557,670 N/A
ATLANTA LIFE INSURANCE COMPANY 2 $481,702 N/A
AUTO CLUB INSURANCE ASSOCIATION 1 $0 N/A
AUTO CLUB LIFE INSURANCE COMPANY 1 $13,668,225 .07
AUTO-OWNERS LIFE INSURANCE COMPANY 1 $13,579,282 .07
BANKERS LIFE AND CASUALTY COMPANY 5 $30,810,917 .16
BANKERS NATIONAL LIFE INSURANCE COMPANY 2 $635,378 N/A
CENTRAL STATES INDEMNITY COMPANY OF OMAHA 1 $0 N/A
CLARICA LIFE INSURANCE COMPANY-U.S. 1 $15,515,007 .06
COLONIAL PENN LIFE INSURANCE COMPANY
Company name changed
3 $6,564,304 .46
COMBINED INSURANCE COMPANY OF AMERICA 1 $3,658,366 .27
CONNECTICUT GENERAL LIFE INSURANCE COMPANY 3 $44,951,663 .07
CONSECO LIFE INSURANCE COMPANY 5 $8,409,972 .59
CONSECO VARIABLE INSURANCE COMPANY 2 $1,040,854 1.92
CONTINENTAL ASSURANCE COMPANY, THE 1 $8,629,706 .12
CUNA MUTUAL INSURANCE SOCIETY 4 $24,715,573 .16
CUNA MUTUAL LIFE INSURANCE COMPANY 3 $3,970,268 .76
EQUITABLE LIFE ASSURANCE SOCIETY OF THE UNITED STATES, THE 5 $84,363,822 .06
EQUITABLE LIFE INSURANCE COMPANY OF IOWA 2 $2,081,903 .96
FARM BUREAU LIFE INSURANCE COMPANY OF MICHIGAN 5 $47,674,745 .10
FEDERAL HOME LIFE INSURANCE COMPANY 2 $2,567,895 .78
FEDERAL KEMPER LIFE ASSURANCE COMPANY 2 $14,925,999 .13
FIDELITY AND GUARANTY LIFE INSURANCE COMPANY 2 $3,479,993 .57
FIDELITY LIFE ASSOCIATION A MUTUAL LEGAL RESERVE COMPANY 1 $1,624,323 .62
FINANCIAL AMERICAN LIFE INSURANCE COMPANY 3 $3,194,001 .94
FIRST COLONY LIFE INSURANCE COMPANY 3 $20,664,926 .15
FORETHOUGHT LIFE INSURANCE COMPANY 2 $7,320,663 .27
FORT DEARBORN LIFE INSURANCE COMPANY 1 $3,985,526 .25
FORTIS BENEFITS INSURANCE COMPANY 2 $40,756,200 .05
FRANKLIN LIFE INSURANCE COMPANY, THE 1
GE LIFE AND ANNUITY ASSURANCE COMPANY 4 $15,468,460 .26
GENERAL AMERICAN LIFE INSURANCE COMPANY 1 $16,123,321 .06
GENERAL ELECTRIC CAPITAL ASSURANCE COMPANY 1 $5,359,990 .19
GERBER LIFE INSURANCE COMPANY 3 $5,812,244 .52
GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 4 $11,520,607 .35
GREAT SOUTHERN LIFE INSURANCE COMPANY 1 $3,111,056 .32
GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY 1 $14,351,353 .07
GUARANTEE RESERVE LIFE INSURANCE COMPANY 2 $4,622,444 .43
GUARANTEE TRUST LIFE INSURANCE COMPANY 4 $4,086,755 .98
GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, THE 1 $22,772,406 .04
HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 1 $28,036,344 .04
HARTFORD LIFE AND ANNUITY INSURANCE COMPANY 2 $20,511,199 .10
HARTFORD LIFE INSURANCE COMPANY 3 $74,236,876 .04
HERITAGE LIFE INSURANCE COMPANY 1 $-28,467 N/A
HOUSEHOLD LIFE INSURANCE COMPANY 1 $3,064,663 .33
IDS LIFE INSURANCE COMPANY 2 $51,426,456 .04
INDEPENDENT ORDER OF FORESTERS, THE 2 $5,210,552 .38
INDIANAPOLIS LIFE INSURANCE COMPANY 2 $5,881,679 .34
ING INSURANCE COMPANY OF AMERICA 2 $0 N/A
JACKSON NATIONAL LIFE INSURANCE COMPANY 7 $45,537,706 .15
JEFFERSON PILOT FINANCIAL INSURANCE COMPANY 8 $43,178,085 .19
JEFFERSON-PILOT LIFE INSURANCE COMPANY 3 $38,843,689 .08
JOHN HANCOCK LIFE INSURANCE COMPANY 6 $29,079,995 .21
JOHN HANCOCK VARIABLE LIFE INSURANCE COMPANY 6 $39,515,544 .15
KNIGHTS OF COLUMBUS 1 $18,685,529 .05
LIBERTY LIFE INSURANCE COMPANY 2 $1,324,661 1.51
LIFE INSURANCE COMPANY OF NORTH AMERICA 2 $18,661,437 .11
LIFE INVESTORS INSURANCE COMPANY OF AMERICA 3 $10,512,561 .29
LOCOMOTIVE ENGINEERS AND CONDUCTORS MUTUAL PROTECTIVE ASSOCIATION 1 $75,885 N/A
MANHATTAN NATIONAL LIFE INSURANCE COMPANY 1 $1,549,751 .65
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 1 $68,767,912 .01
MEMBERS LIFE INSURANCE COMPANY 1 $5,710,794 .18
METROPOLITAN INSURANCE AND ANNUITY COMPANY 1 $4,154,974 .24
METROPOLITAN LIFE INSURANCE COMPANY 12 $323,733,842 .04
MIDLAND NATIONAL LIFE INSURANCE COMPANY 2 $10,578,769 .19
MINNESOTA LIFE INSURANCE COMPANY 3 $36,792,778 .08
MONUMENTAL LIFE INSURANCE COMPANY 6 $11,597,889 .52
MONY LIFE INSURANCE COMPANY 2 $6,595,999 .30
MONY LIFE INSURANCE COMPANY OF AMERICA 2 $4,456,892 .45
MOTORISTS LIFE INSURANCE COMPANY 2 $1,354,300 1.48
MUTUAL OF DETROIT INSURANCE COMPANY 7 $8,677,117 .81
NATIONAL BENEFIT LIFE INSURANCE COMPANY 1 $1,394,670 .72
NATIONAL LIFE INSURANCE COMPANY 1 $12,856,020 .08
NATIONWIDE LIFE INSURANCE COMPANY 1 $32,418,452 .03
NATIONWIDE LIFE INSURANCE COMPANY OF AMERICA
Company name changed
2 $2,407,863 .83
NEW ENGLAND LIFE INSURANCE COMPANY 1 $18,523,994 .05
NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION 1 $27,909,879 .04
NEW YORK LIFE INSURANCE COMPANY 2 $52,561,127 .04
NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE 3 $9,706,751 .31
NORTH AMERICAN INSURANCE COMPANY 1 $5,161,038 .19
OHIO STATE LIFE INSURANCE COMPANY, THE 1 $1,225,634 .82
OLD AMERICAN INSURANCE COMPANY 1 $808,967 N/A
OLD REPUBLIC LIFE INSURANCE COMPANY 1 $638,567 N/A
OXFORD LIFE INSURANCE COMPANY 1 $101,567 N/A
PACIFIC LIFE INSURANCE COMPANY 1 $45,365,625 .02
PAUL REVERE LIFE INSURANCE COMPANY, THE 2 $1,545,265 1.29
PENN MUTUAL LIFE INSURANCE COMPANY, THE 1 $12,288,008 .08
PEOPLES BENEFIT LIFE INSURANCE COMPANY 1 $3,431,028 .29
PHILADELPHIA-UNITED LIFE INSURANCE COMPANY 1 $319,455 N/A
PHOENIX LIFE INSURANCE COMPANY 2 $57,337,613 .03
PHYSICIANS LIFE INSURANCE COMPANY 2 $2,813,161 .71
PIONEER LIFE INSURANCE COMPANY 4 $737,675 N/A
PRIMERICA LIFE INSURANCE COMPANY 3 $46,456,742 .06
PRINCIPAL LIFE INSURANCE COMPANY 2 $22,517,943 .09
PROTECTIVE LIFE INSURANCE COMPANY 2 $21,183,879 .09
PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 28 $200,217,499 .14
REASSURE AMERICA LIFE INSURANCE COMPANY 11 $12,466,731 .88
RELIASTAR LIFE INSURANCE COMPANY 5 $31,291,724 .16
RELIASTAR LIFE INSURANCE COMPANY OF NEW YORK 1 $1,314,188 .76
SAFECO LIFE INSURANCE COMPANY 2 $2,484,180 .81
SEARS LIFE INSURANCE COMPANY 1 $1,626,884 .61
SECURITY LIFE INSURANCE COMPANY OF AMERICA 1 $2,029,494 .49
SENTRY LIFE INSURANCE COMPANY 1 $1,638,075 .61
STATE FARM LIFE INSURANCE COMPANY 4 $79,239,222 .05
STONEBRIDGE LIFE INSURANCE COMPANY 2 $4,963,995 .40
SUN LIFE ASSURANCE COMPANY OF CANADA 1 $53,309,337 .02
THRIVENT FINANCIAL FOR LUTHERANS 1 $44,130,918 .02
TRANSAMERICA ASSURANCE COMPANY 1 $1,029,230 .97
TRANSAMERICA OCCIDENTAL LIFE INSURANCE COMPANY 2 $48,871,193 .04
U.S. FINANCIAL LIFE INSURANCE COMPANY 1 $8,451,095 .12
UNION FIDELITY LIFE INSURANCE COMPANY 4 $1,130,489 3.54
UNION LABOR LIFE INSURANCE COMPANY, THE 1 $2,210,980 .45
UNION SECURITY LIFE INSURANCE COMPANY 3 $3,258,730 .92
UNITED AMERICAN INSURANCE COMPANY 1 $1,013,035 .99
UNITED FAMILY LIFE INSURANCE COMPANY 2 $853,392 N/A
UNITED INSURANCE COMPANY OF AMERICA 5 $9,725,869 .51
UNITED OF OMAHA LIFE INSURANCE COMPANY 3 $50,234,631 .06
UNUM LIFE INSURANCE COMPANY OF AMERICA 5 $40,842,738 .12
USAA LIFE INSURANCE COMPANY 1 $5,513,632 .18
WASHINGTON NATIONAL INSURANCE COMPANY 1 $197,700 N/A
WEST COAST LIFE INSURANCE COMPANY 1 $10,110,465 .10
WESTERN AND SOUTHERN LIFE INSURANCE COMPANY, THE 3 $9,003,105 .33
WESTERN RESERVE LIFE ASSURANCE COMPANY OF OHIO 3 $11,128,426 .27
WESTERN-SOUTHERN LIFE ASSURANCE COMPANY 5 $7,039,603 .71
XL LIFE INSURANCE AND ANNUITY COMPANY
Company name changed
1 $444,842 N/A

This Information is compiled by the Michigan Office of Financial and Insurance Services for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose.

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