| The information below contains complaint ratios for companies
that wrote $1,000,000 or more in premiums for the 2001 calendar year. Complaint
ratios for companies that wrote less than $1,000,000 in premiums for the
2001 calendar year are not displayed. Complaint ratios which are based
on less than $1,000,000 in premium are highly variable and may not be adequate
measures of a company's performance. |
| |
|
Coverage Type: Accident and Health
Complaint Ratio per
$1 Million of Direct Premiums Written in Michigan
Companies With at Least $1 Million in Premiums
|
|
Company
|
Complaints
|
2001 Written Premiums
|
2001 Complaint Ratio
|
| AETNA
HEALTH INC. |
8
|
$31,718,065
|
.25
|
| AETNA
LIFE INSURANCE COMPANY |
53
|
$51,066,671
|
1.04
|
| ALLIANCE
HEALTH AND LIFE INSURANCE COMPANY |
55
|
$70,004,956
|
.79
|
| ALLIANZ
LIFE INSURANCE COMPANY OF NORTH AMERICA |
1
|
$12,778,071
|
.08
|
| ALLMERICA
FINANCIAL LIFE INSURANCE AND ANNUITY COMPANY |
2
|
$552,247
|
N/A
|
| ALTA
HEALTH & LIFE INSURANCE COMPANY |
1
|
$679,210
|
N/A
|
| AMERICAN
BANKERS INSURANCE COMPANY OF FLORIDA |
2
|
$18,355,213
|
.11
|
| AMERICAN
BANKERS LIFE ASSURANCE COMPANY OF FLORIDA |
4
|
$7,324,626
|
.55
|
| AMERICAN
COMMUNITY MUTUAL INSURANCE COMPANY |
40
|
$93,765,074
|
.43
|
| AMERICAN
FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS |
19
|
$81,799,259
|
.23
|
| AMERICAN
GENERAL LIFE AND ACCIDENT INSURANCE COMPANY |
1
|
$498,212
|
N/A
|
| AMERICAN
NATIONAL INSURANCE COMPANY |
1
|
$1,387,947
|
.72
|
| AMERICAN
NATIONAL LIFE INSURANCE OF TEXAS |
6
|
$4,203,699
|
1.43
|
| AMERICAN
SECURITY INSURANCE COMPANY |
1
|
$18,743,354
|
.05
|
| AMERICAN
UNITED LIFE INSURANCE COMPANY |
1
|
$8,316,863
|
.12
|
AMERICOM
LIFE & ANNUITY INSURANCE COMPANY
former name: Unified Life Insurance Company |
2
|
$5,112,864
|
.39
|
| ANTHEM
LIFE INSURANCE COMPANY |
3
|
$557
|
N/A
|
| ASSOCIATED
MUTUAL HOSPITAL SERVICE OF MICHIGAN |
2
|
$10,844,514
|
.18
|
| ASSURITY
LIFE INSURANCE COMPANY |
7
|
$20,175,679
|
.35
|
| AUTO-OWNERS
LIFE INSURANCE COMPANY |
1
|
$2,545,267
|
.39
|
| BALTIMORE
LIFE INSURANCE COMPANY, THE |
2
|
$1,674,411
|
1.19
|
| BANKERS
LIFE AND CASUALTY COMPANY |
11
|
$110,847,088
|
.10
|
| BCS
LIFE INSURANCE COMPANY |
3
|
$87,653,126
|
.03
|
BLUE
CARE NETWORK OF MICHIGAN
former name: BCN of Michigan |
146
|
$1,374,332,849
|
.11
|
| BLUE
CROSS AND BLUE SHIELD OF MICHIGAN |
868
|
$4,985,619,831
|
.17
|
| BOSTON
MUTUAL LIFE INSURANCE COMPANY |
1
|
$1,016,773
|
.98
|
| CANADA
LIFE ASSURANCE COMPANY, THE |
3
|
$14,444,358
|
.21
|
| CARE
CHOICES HMO |
60
|
$258,627,838
|
.23
|
| CELTIC
INSURANCE COMPANY |
7
|
$1,816,117
|
3.85
|
| CENTRAL
BENEFITS NATIONAL LIFE INSURANCE COMPANY |
1
|
$658,429
|
N/A
|
| CENTRAL
RESERVE LIFE INSURANCE COMPANY |
5
|
$0
|
N/A
|
| CENTRAL
STATES INDEMNITY CO. OF OMAHA |
1
|
$1,528,866
|
.65
|
| CHEROKEE
INSURANCE COMPANY |
1
|
$12,117,096
|
.08
|
| COLONIAL
LIFE & ACCIDENT INSURANCE COMPANY |
5
|
$9,631,263
|
.52
|
| COMBINED
INSURANCE COMPANY OF AMERICA |
4
|
$20,593,755
|
.19
|
| COMMUNITY
CARE PLAN |
1
|
$44,148,540
|
.02
|
| COMMUNITY
CHOICE MICHIGAN |
2
|
$131,738,142
|
.02
|
| CONNECTICUT
GENERAL LIFE INSURANCE COMPANY |
38
|
$47,664,559
|
.80
|
| CONSECO
HEALTH INSURANCE COMPANY |
6
|
$8,376,861
|
.72
|
| CONSECO
MEDICAL INSURANCE COMPANY |
14
|
$10,195,866
|
1.37
|
| CONSECO
SENIOR HEALTH INSURANCE COMPANY |
5
|
$8,727,610
|
.57
|
| CONTINENTAL
ASSURANCE COMPANY, THE |
2
|
$5,516,054
|
.36
|
| CONTINENTAL
CASUALTY COMPANY |
20
|
$51,813,852
|
.39
|
| CONTINENTAL
GENERAL INSURANCE COMPANY |
9
|
$10,839,111
|
.83
|
| CONTINENTAL
LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE |
3
|
$2,816,524
|
1.07
|
| CUNA
MUTUAL INSURANCE SOCIETY |
2
|
$22,945,372
|
.09
|
| DELTA
DENTAL PLAN OF MICHIGAN, INC. |
13
|
$253,263,969
|
.05
|
| EQUITABLE
LIFE ASSURANCE SOCIETY OF THE UNITED STATES, THE |
3
|
$4,098,031
|
.73
|
| FIRST
ALLMERICA FINANCIAL LIFE INSURANCE COMPANY |
1
|
$43,046
|
N/A
|
| FIRST
HEALTH LIFE & HEALTH INSURANCE COMPANY |
1
|
$0
|
N/A
|
| FORTIS
BENEFITS INSURANCE COMPANY |
5
|
$94,298,206
|
.05
|
| FORTIS
INSURANCE COMPANY |
24
|
$41,027,442
|
.58
|
| FREEDOM
LIFE INSURANCE COMPANY OF AMERICA |
3
|
$968,811
|
N/A
|
| GE
GROUP LIFE ASSURANCE COMPANY |
1
|
$4,260,223
|
.23
|
| GE
LIFE AND ANNUITY ASSURANCE COMPANY |
5
|
$16,713,196
|
.30
|
| GENERAL
AMERICAN LIFE INSURANCE COMPANY |
2
|
$618,939
|
N/A
|
| GENERAL
ELECTRIC CAPITAL ASSURANCE COMPANY |
2
|
$26,859,777
|
.07
|
| GOLDEN
RULE INSURANCE COMPANY |
9
|
$22,712,403
|
.40
|
| GRAND
VALLEY HEALTH PLAN, INC. |
6
|
$36,285,864
|
.17
|
| GREAT
LAKES HEALTH PLAN, INC. |
8
|
$144,453,692
|
.06
|
| GREAT-WEST
LIFE & ANNUITY INSURANCE COMPANY |
4
|
$13,801,252
|
.29
|
| GREAT-WEST
LIFE ASSURANCE COMPANY, THE |
5
|
$275,748
|
N/A
|
| GUARANTEE
TRUST LIFE INSURANCE COMPANY |
2
|
$16,072,609
|
.12
|
| GUARDIAN
LIFE INSURANCE COMPANY OF AMERICA, THE |
5
|
$42,119,293
|
.12
|
| HARTFORD
LIFE AND ACCIDENT INSURANCE COMPANY |
4
|
$25,376,113
|
.16
|
| HEALTH
ALLIANCE PLAN OF MICHIGAN |
102
|
$1,133,463,303
|
.09
|
| HEALTH
PLAN OF MICHIGAN, INC. |
1
|
$49,612,586
|
.02
|
| HEALTHPLUS
OF MICHIGAN, INC |
16
|
$344,238,124
|
.05
|
| HOUSEHOLD
LIFE INSURANCE COMPANY |
1
|
$7,100,902
|
.14
|
HUMANA
INSURANCE COMPANY
former name: Employers Health Insurance Company |
15
|
$47,630,738
|
.31
|
| IBA
HEALTH AND LIFE ASSURANCE COMPANY |
5
|
$31,933,141
|
.16
|
| IDS
LIFE INSURANCE COMPANY |
1
|
$18,331,518
|
.05
|
ING
INSURANCE COMPANY OF AMERICA
former name: Aetna Insurance Company of America |
4
|
$0
|
N/A
|
| JEFFERSON
PILOT FINANCIAL INSURANCE COMPANY |
6
|
$7,966,064
|
.75
|
| JOHN
ALDEN LIFE INSURANCE COMPANY |
9
|
$26,450,894
|
.34
|
| KEMPER
CASUALTY INSURANCE COMPANY |
1
|
$0
|
N/A
|
| LIBERTY
LIFE INSURANCE COMPANY |
1
|
$2,692,938
|
.37
|
| LIBERTY
UNION LIFE ASSURANCE COMPANY |
1
|
$15,199,563
|
.07
|
| LIFE
INSURANCE COMPANY OF NORTH AMERICA |
5
|
$15,925,728
|
.31
|
| LIFE
INVESTORS INSURANCE COMPANY OF AMERICA |
2
|
$10,534,788
|
.19
|
| LINCOLN
HERITAGE LIFE INSURANCE COMPANY |
1
|
$0
|
N/A
|
| MADISON
NATIONAL LIFE INSURANCE COMPANY, INC. |
3
|
$5,370,114
|
.56
|
| M-CARE,
INC. |
21
|
$488,779,461
|
.04
|
| MCLAREN
HEALTH PLAN, INC. |
2
|
$28,899,406
|
.07
|
| MEDICO
LIFE INSURANCE COMPANY |
6
|
$14,227,355
|
.42
|
| MEGA
LIFE AND HEALTH INSURANCE COMPANY, THE |
9
|
$12,796,873
|
.70
|
| METROPOLITAN
LIFE INSURANCE COMPANY |
20
|
$51,229,481
|
.39
|
| MI
LUMBER & BLDG. MAT. ASSN. EMPL. |
1
|
$0
|
N/A
|
| MICHIGAN
DENTAL PLAN, INC. |
1
|
$5,161,428
|
.19
|
| MIDLAND
NATIONAL LIFE INSURANCE COMPANY |
1
|
$60
|
N/A
|
| MID-WEST
NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE |
1
|
$1,013,334
|
.99
|
| MIDWEST
SECURITY LIFE INSURANCE COMPANY |
4
|
$26,367,820
|
.15
|
| MIDWESTERN
DENTAL PLANS, INC. |
4
|
$12,236,772
|
.33
|
| MINNESOTA
LIFE INSURANCE COMPANY |
1
|
$11,849,243
|
.08
|
| MONUMENTAL
LIFE INSURANCE COMPANY |
3
|
$10,624,892
|
.28
|
| MUTUAL
OF DETROIT INSURANCE COMPANY |
1
|
$118,737
|
N/A
|
| MUTUAL
PROTECTIVE INSURANCE COMPANY |
4
|
$7,968,118
|
.50
|
| NATIONAL
CASUALTY COMPANY |
1
|
$182,280
|
N/A
|
| NATIONAL
FOOT CARE PROGRAM, INC. |
5
|
$3,114,352
|
1.61
|
| NEW
YORK LIFE INSURANCE COMPANY |
3
|
$6,935,503
|
.43
|
| NORTH
AMERICAN INSURANCE COMPANY |
10
|
$9,051,426
|
1.10
|
| OMNICARE
HEALTH PLAN |
40
|
$192,719,589
|
.21
|
| PACIFIC
LIFE & ANNUITY COMPANY |
2
|
$30,082,588
|
.07
|
| PAUL
REVERE LIFE INSURANCE COMPANY, THE |
6
|
$25,580,613
|
.23
|
| PENN
TREATY NETWORK AMERICA INSURANCE COMPANY |
4
|
$6,520,857
|
.61
|
| PENNSYLVANIA
LIFE INSURANCE COMPANY |
1
|
$3,569,098
|
.28
|
| PEOPLES
BENEFIT LIFE INSURANCE COMPANY |
1
|
$2,004,365
|
.50
|
PHYSICIANS
HEALTH PLAN OF MID-MICHIGAN
former name: Physicians Health Plan of Mid-Michigan,
Inc. |
47
|
$265,465,003
|
.18
|
| PHYSICIANS
HEALTH PLAN OF SOUTH MICHIGAN |
6
|
$62,585,460
|
.10
|
| PHYSICIANS
HEALTH PLAN OF SOUTHWEST MICHIGAN, INC. |
5
|
$75,712,030
|
.07
|
| PHYSICIANS
MUTUAL INSURANCE COMPANY |
6
|
$5,453,295
|
1.10
|
| PIONEER
LIFE INSURANCE COMPANY |
5
|
$12,820,464
|
.39
|
| PRINCIPAL
LIFE INSURANCE COMPANY |
5
|
$30,622,662
|
.16
|
| PRIORITY
HEALTH |
24
|
$474,964,313
|
.05
|
| PRO
CARE HEALTH PLAN, INC. |
2
|
$0
|
N/A
|
| PROFESSIONAL
INSURANCE COMPANY |
7
|
$1,782,918
|
3.93
|
| PROTECTIVE
LIFE INSURANCE COMPANY |
2
|
$10,818,021
|
.18
|
| PROVIDENT
LIFE AND ACCIDENT INSURANCE COMPANY |
5
|
$45,633,132
|
.11
|
| PRUDENTIAL
INSURANCE COMPANY OF AMERICA, THE |
15
|
$33,504,579
|
.45
|
| RELIANCE
INSURANCE COMPANY |
1
|
$0
|
N/A
|
| RELIANCE
STANDARD LIFE INSURANCE COMPANY |
3
|
$2,558,158
|
1.17
|
| RESOURCE
LIFE INSURANCE COMPANY |
3
|
$7,967,614
|
.38
|
| ROYAL
INDEMNITY COMPANY |
1
|
$0
|
N/A
|
| SELECTCARE
HMO, INC. |
37
|
$204,313,272
|
.18
|
| SHENANDOAH
LIFE INSURANCE COMPANY |
1
|
$4,508,651
|
.22
|
| STANDARD
INSURANCE COMPANY |
1
|
$5,235,206
|
.19
|
| STANDARD
LIFE AND ACCIDENT INSURANCE COMPANY |
2
|
$6,169,424
|
.32
|
| STATE
FARM LIFE INSURANCE COMPANY |
2
|
$0
|
N/A
|
| STATE
FARM MUTUAL AUTOMOBILE INSURANCE COMPANY |
1
|
$29,649,572
|
.03
|
STONEBRIDGE
LIFE INSURANCE COMPANY
former name: J.C. Penney Life Insurance Company |
5
|
$19,851,185
|
.25
|
| SUN
LIFE ASSURANCE COMPANY OF CANADA |
4
|
$21,787,011
|
.18
|
| THE
WELLNESS PLAN |
15
|
$248,328,599
|
.06
|
THRIVENT
FINANCIAL FOR LUTHERANS
former name: Aid Association for Lutherans |
1
|
$7,485,169
|
.13
|
| TOTAL
HEALTH CARE, INC. |
10
|
$104,461,975
|
.10
|
| TRANSAMERICA
LIFE INSURANCE COMPANY |
1
|
$4,685,833
|
.21
|
| TRAVELERS
CASUALTY AND SURETY COMPANY |
1
|
$0
|
N/A
|
| TRAVELERS
INSURANCE COMPANY (LIFE DEPARTMENT), THE |
1
|
$1,646,262
|
.61
|
| TRUSTMARK
INSURANCE COMPANY |
4
|
$13,370,193
|
.30
|
| ULTIMED
HMO OF MICHIGAN, INC. |
9
|
$698,373
|
N/A
|
| UNICARE
LIFE & HEALTH INSURANCE COMPANY |
6
|
$10,970,430
|
.55
|
UNIFIED
LIFE INSURANCE COMPANY
former name: Unified Life Insurance Company of Texas |
2
|
$1,697,154
|
1.18
|
| UNION
CENTRAL LIFE INSURANCE COMPANY, THE |
2
|
$2,582,214
|
.77
|
| UNION
FIDELITY LIFE INSURANCE COMPANY |
1
|
$3,459,923
|
.29
|
| UNION
SECURITY LIFE INSURANCE COMPANY |
4
|
$7,121,559
|
.56
|
| UNITED
AMERICAN INSURANCE COMPANY |
3
|
$11,209,586
|
.27
|
| UNITED
BENEFIT LIFE INSURANCE COMPANY |
2
|
$0
|
N/A
|
| UNITED
CONCORDIA DENTAL PLANS OF THE MIDWEST, INC. |
3
|
$17,235,171
|
.17
|
| UNITED
CONCORDIA INSURANCE COMPANY |
1
|
$3,719,390
|
.27
|
| UNITED
DENTAL CARE OF MICHIGAN, INC. |
1
|
$1,837,647
|
.54
|
| UNITED
HEALTHCARE INSURANCE COMPANY |
32
|
$106,399,170
|
.30
|
| UNITED
OF OMAHA LIFE INSURANCE COMPANY |
3
|
$5,139,303
|
.58
|
| UNITED
STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK, THE |
1
|
$7,325,072
|
.14
|
| UNITED
TEACHER ASSOCIATES INSURANCE COMPANY |
31
|
$4,734,478
|
6.55
|
| UNITED
WISCONSIN INSURANCE COMPANY |
3
|
$5,594,654
|
.54
|
| UNITED
WISCONSIN LIFE INSURANCE COMPANY |
30
|
$77,367,612
|
.39
|
| UNUM
LIFE INSURANCE COMPANY OF AMERICA |
27
|
$83,061,220
|
.33
|
| UPPER
PENINSULA HEALTH PLAN, INC. |
1
|
$30,935,527
|
.03
|
| US
HEALTH AND LIFE INSURANCE COMPANY |
7
|
$32,655,410
|
.21
|
| VETERANS
LIFE INSURANCE COMPANY |
1
|
$374,742
|
N/A
|
| WASHINGTON
NATIONAL INSURANCE COMPANY |
1
|
$1,656,829
|
.60
|
| WESTERN
AND SOUTHERN LIFE INSURANCE COMPANY, THE |
1
|
$1,168,928
|
.86
|
| WESTERN
DIVERSIFIED LIFE INSURANCE COMPANY |
5
|
$7,168,688
|
.70
|
| WORLD
INSURANCE COMPANY |
7
|
$2,336,916
|
3.00
|
|
| |
|
This information is compiled by the Michigan Office of
Financial and Insurance Services for consumer information, trending, and
analysis purposes. The complaint information is not to be used as endorsement
for marketing or advertising purposes.
|
|
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