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The information below contains complaint ratios for companies
that wrote $1,000,000 or more in premiums for the calendar year. Complaint
ratios for companies that wrote less than $1,000,000 in premiums for the calendar
year are not displayed. Complaint ratios which are based on less than $1,000,000
in premium are highly variable and may not be adequate measures of a company's
performance.
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| Coverage
Type: Automobile
Complaint Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies With at least $1 Million in Premiums |
Company |
Complaints |
Written
Premiums |
Complaint
Ratio |
| ACCIDENT FUND INSURANCE COMPANY OF AMERICA |
1 |
$0 |
N/A |
|
| ADRIATIC INSURANCE COMPANY |
1 |
$515,177 |
N/A |
|
| AETNA LIFE INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| AFFIRMATIVE INSURANCE COMPANY OF MICHIGAN |
2 |
$17,550,273 |
.11 |
|
| AICCO, INC. |
1 |
$0 |
N/A |
|
| AIU INSURANCE COMPANY |
5 |
$17,269,967 |
.29 |
|
| ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY |
6 |
$70,838,605 |
.08 |
|
| ALLSTATE INSURANCE COMPANY |
48 |
$229,650,736 |
.21 |
|
| ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY |
15 |
$137,234,512 |
.11 |
|
| AMERICAN CASUALTY COMPANY OF READING, PENNSYLVANIA |
2 |
$4,564,503 |
.44 |
|
| AMERICAN COUNTRY INSURANCE COMPANY |
2 |
$3,092,944 |
.65 |
|
| AMERICAN ECONOMY INSURANCE COMPANY |
1 |
$1,052,614 |
.95 |
|
| AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS |
1 |
$0 |
N/A |
|
| AMERICAN FELLOWSHIP MUTUAL INSURANCE COMPANY |
3 |
$4,303,053 |
.70 |
|
| AMERICAN GENERAL ASSURANCE COMPANY |
1 |
$0 |
N/A |
|
| AMERICAN HOME ASSURANCE COMPANY |
2 |
$14,322,086 |
.14 |
|
| AMERICAN INTERNATIONAL INSURANCE COMPANY |
3 |
$18,517,993 |
.16 |
|
| AMERICAN MODERN HOME INSURANCE COMPANY |
2 |
$4,565,540 |
.44 |
|
| AMERISURE INSURANCE COMPANY |
1 |
$1,233,537 |
.81 |
|
| AMERISURE MUTUAL INSURANCE COMPANY |
2 |
$6,764,081 |
.30 |
|
| AMEX ASSURANCE COMPANY |
5 |
$15,627,174 |
.32 |
|
| AMICA MUTUAL INSURANCE COMPANY |
7 |
$14,587,342 |
.48 |
|
| AUTO CLUB GROUP INSURANCE COMPANY |
74 |
$784,337,791 |
.09 |
|
| AUTO CLUB INSURANCE ASSOCIATION |
33 |
$227,782,628 |
.14 |
|
| AUTO-OWNERS INSURANCE COMPANY |
14 |
$232,553,537 |
.06 |
|
| AXA RE PROPERTY AND CASUALTY INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| BRISTOL WEST INSURANCE COMPANY |
28 |
$64,886,224 |
.43 |
|
| CAROLINA CASUALTY INSURANCE COMPANY |
1 |
$4,020,594 |
.25 |
|
| CENTURY INDEMNITY COMPANY |
1 |
$0 |
N/A |
|
| CHEROKEE INSURANCE COMPANY |
2 |
$46,309,470 |
.04 |
|
| CHUBB INDEMNITY INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| CINCINNATI INSURANCE COMPANY, THE |
1 |
$33,868,474 |
.03 |
|
| CITIZENS INSURANCE COMPANY OF AMERICA |
53 |
$417,999,460 |
.13 |
|
| CITIZENS INSURANCE COMPANY OF THE MIDWEST |
2 |
$73,393,864 |
.03 |
|
| CONSOLIDATED INSURANCE COMPANY |
1 |
$4,141,404 |
.24 |
|
| DAIRYLAND INSURANCE COMPANY |
7 |
$18,333,707 |
.38 |
|
| EMPIRE FIRE AND MARINE INSURANCE COMPANY |
2 |
$10,179,703 |
.20 |
|
| ENCOMPASS INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| ENCOMPASS PROPERTY AND CASUALTY COMPANY |
5 |
$27,801,380 |
.18 |
|
| ESSEX INSURANCE COMPANY |
1 |
$599,232 |
N/A |
|
| ESURANCE INSURANCE COMPANY |
11 |
$35,349,725 |
.31 |
|
| FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN |
38 |
$204,519,124 |
.19 |
|
| FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN |
6 |
$67,421,419 |
.09 |
|
| FARMERS INSURANCE EXCHANGE |
39 |
$121,378,351 |
.32 |
|
| FEDERAL INSURANCE COMPANY |
1 |
$8,645,241 |
.12 |
|
| FIRST NATIONAL INSURANCE COMPANY OF AMERICA |
1 |
$1,024,380 |
.98 |
|
| FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN |
1 |
$10,540,373 |
.09 |
|
| FRANKENMUTH MUTUAL INSURANCE COMPANY |
11 |
$94,938,769 |
.12 |
|
| FREMONT INSURANCE COMPANY |
1 |
$14,745,786 |
.07 |
|
| GEICO INDEMNITY COMPANY |
8 |
$19,801,197 |
.40 |
|
| GRANGE INSURANCE COMPANY OF MICHIGAN |
4 |
$71,419,467 |
.06 |
|
| GREAT NORTHERN INSURANCE COMPANY |
1 |
$5,930,845 |
.17 |
|
| HANOVER INSURANCE COMPANY, THE |
1 |
$12,743,187 |
.08 |
|
| HARLEYSVILLE LAKE STATES INSURANCE COMPANY |
3 |
$15,202,913 |
.20 |
|
| HARTFORD FIRE INSURANCE COMPANY |
1 |
$4,152,128 |
.24 |
|
| HARTFORD INSURANCE COMPANY OF THE MIDWEST |
7 |
$31,402,839 |
.22 |
|
| HASTINGS MUTUAL INSURANCE COMPANY |
5 |
$41,388,010 |
.12 |
|
| HOME-OWNERS INSURANCE COMPANY |
28 |
$401,282,163 |
.07 |
|
| HORACE MANN INSURANCE COMPANY |
2 |
$4,722,056 |
.42 |
|
| ILLINOIS NATIONAL INSURANCE COMPANY |
1 |
$1,468,220 |
.68 |
|
| INFINITY AUTO INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| INTEGON NATIONAL INSURANCE COMPANY |
3 |
$24,375,142 |
.12 |
|
| LIBERTY MUTUAL FIRE INSURANCE COMPANY |
15 |
$99,183,631 |
.15 |
|
| LIBERTY PERSONAL INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| LINCOLN GENERAL INSURANCE COMPANY |
1 |
$10,050,621 |
.10 |
|
| LM PROPERTY AND CASUALTY INSURANCE COMPANY |
5 |
$-158 |
N/A |
|
| MASSACHUSETTS BAY INSURANCE COMPANY |
1 |
$7,857,726 |
.13 |
|
| MEEMIC INSURANCE COMPANY |
12 |
$165,598,788 |
.07 |
|
| MERCHANTS MUTUAL INSURANCE COMPANY |
1 |
$329,677 |
N/A |
|
| MERCURY NATIONAL INSURANCE COMPANY |
1 |
$2,931,259 |
.34 |
|
| METROPOLITAN GROUP PROPERTY AND CASUALTY INSURANCE COMPANY |
3 |
$33,322,700 |
.09 |
|
| METROPOLITAN PROPERTY AND CASUALTY INSURANCE COMPANY |
1 |
$1,218,633 |
.82 |
|
| MIC GENERAL INSURANCE CORPORATION |
6 |
$87,148,122 |
.07 |
|
| MICHIGAN INSURANCE COMPANY |
6 |
$49,008,130 |
.12 |
|
| MICHIGAN MILLERS MUTUAL INSURANCE COMPANY |
4 |
$37,297,096 |
.11 |
|
| MICHIGAN MUNICIPAL RISK MGMT AUTHORITY |
1 |
$0 |
N/A |
|
| MID-CENTURY INSURANCE COMPANY |
1 |
$87,921 |
N/A |
|
| NATIONAL GENERAL INSURANCE COMPANY |
3 |
$20,139,040 |
.15 |
|
| NATIONAL INDEMNITY COMPANY |
2 |
$2,193,993 |
.91 |
|
| NATIONWIDE INSURANCE COMPANY OF AMERICA |
1 |
$0 |
N/A |
|
| NATIONWIDE MUTUAL FIRE INSURANCE COMPANY |
20 |
$70,590,219 |
.28 |
|
| NATIONWIDE PROPERTY AND CASUALTY INSURANCE COMPANY |
4 |
$10,880,599 |
.37 |
|
| NEW HAMPSHIRE INDEMNITY COMPANY, INC. |
6 |
$23,485,920 |
.26 |
|
| NORTH POINTE CASUALTY INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| NORTH POINTE INSURANCE COMPANY |
4 |
$14,339 |
N/A |
|
| NORTHLAND INSURANCE COMPANY |
4 |
$14,765,717 |
.27 |
|
| OWNERS INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| PEERLESS INSURANCE COMPANY |
1 |
$881,662 |
N/A |
|
| PHILADELPHIA INDEMNITY INSURANCE COMPANY |
1 |
$1,507,233 |
.66 |
|
| PIONEER STATE MUTUAL INSURANCE COMPANY |
13 |
$74,544,278 |
.17 |
|
| PREMIUM FINANCING SPECIALISTS, INC. |
1 |
$0 |
N/A |
|
| PROGRESSIVE CLASSIC INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| PROGRESSIVE MARATHON INSURANCE COMPANY |
5 |
$101,338,716 |
.05 |
|
| PROGRESSIVE MICHIGAN INSURANCE COMPANY |
45 |
$391,534,188 |
.11 |
|
| PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD |
8 |
$28,670,588 |
.28 |
|
| SAFECO INSURANCE COMPANY OF AMERICA |
2 |
$75,230 |
N/A |
|
| SAFECO INSURANCE COMPANY OF ILLINOIS |
6 |
$47,045,499 |
.13 |
|
| SECURA INSURANCE, A MUTUAL COMPANY |
4 |
$17,473,297 |
.23 |
|
| SENTRY SELECT INSURANCE COMPANY |
1 |
$8,011,506 |
.12 |
|
| SOMPO JAPAN INSURANCE COMPANY OF AMERICA |
1 |
$1,125,396 |
.89 |
|
| SOUTHERN MICHIGAN INSURANCE COMPANY |
1 |
$533,783 |
N/A |
|
| ST. PAUL FIRE AND MARINE INSURANCE COMPANY |
2 |
$3,384,144 |
.59 |
|
| STANDARD FIRE INSURANCE COMPANY, THE |
3 |
$1,456,989 |
2.06 |
|
| STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY |
134 |
$1,176,878,141 |
.11 |
|
| TEACHERS INSURANCE COMPANY |
3 |
$6,883,193 |
.44 |
|
| TIG INSURANCE COMPANY |
1 |
$0 |
N/A |
|
| TITAN INDEMNITY COMPANY |
1 |
$14,842,191 |
.07 |
|
| TITAN INSURANCE COMPANY |
24 |
$110,514,121 |
.22 |
|
| TRANSCONTINENTAL INSURANCE COMPANY |
1 |
$2,796,777 |
.36 |
|
| TRANSPORTATION INSURANCE COMPANY |
1 |
$3,895,022 |
.26 |
|
| TRAVELERS CASUALTY COMPANY OF CONNECTICUT |
1 |
$0 |
N/A |
|
| TRAVELERS INDEMNITY COMPANY OF AMERICA, THE |
3 |
$3,237,770 |
.93 |
|
| TRAVELERS INSURANCE COMPANY (ACCIDENT DEPARTMENT), THE |
1 |
$0 |
N/A |
|
| UNITED SERVICES AUTOMOBILE ASSOCIATION |
1 |
$56,563,594 |
.02 |
|
| UNITRIN DIRECT INSURANCE COMPANY |
9 |
$-632 |
N/A |
|
| UNIVERSAL UNDERWRITERS INSURANCE COMPANY |
2 |
$7,182,463 |
.28 |
|
| USAA CASUALTY INSURANCE COMPANY |
2 |
$42,318,499 |
.05 |
|
| VANLINER INSURANCE COMPANY |
1 |
$2,076,850 |
.48 |
|
| VESTA INSURANCE CORPORATION |
2 |
$5,382,060 |
.37 |
|
| WEST AMERICAN INSURANCE COMPANY |
2 |
$5,580,680 |
.36 |
|
| WESTFIELD INSURANCE COMPANY |
5 |
$19,402,320 |
.26 |
|
| WOLVERINE MUTUAL INSURANCE COMPANY |
1 |
$11,706,460 |
.09 |
|
This Information is compiled by the Michigan Office of Financial and Insurance Services for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose. |
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