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2003 Calendar Year

The information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the calendar year. Complaint ratios for companies that wrote less than $1,000,000 in premiums for the calendar year are not displayed. Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.

The information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the calendar year. Complaint ratios for companies that wrote less than $1,000,000 in premiums for the calendar year are not displayed. Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.

Coverage Type: Life
Complain Ratio per $1 Million of Direct Premiums
Written in Michigan
Companies with at least $1 Million in Premiums



Company


Complaints

2003 Written
Premiums
2003
Complaint
Ratio
AAA LIFE INSURANCE COMPANY 1 $13,947,646 .07
AETNA LIFE INSURANCE COMPANY 3 $101,182,091 .03
ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 1 $4,501,726 .22
ALLSTATE LIFE INSURANCE COMPANY 3 $25,882,476 .12
AMERICAN BANKERS LIFE ASSURANCE COMPANY OF FLORIDA 1 $-4,661,135 N/A
AMERICAN COMMUNITY MUTUAL INSURANCE COMPANY 1 $1,930,599 .52
AMERICAN GENERAL ASSURANCE COMPANY 1 $7,592,551 .13
AMERICAN GENERAL LIFE AND ACCIDENT INSURANCE COMPANY 6 $15,704,357 .38
AMERICAN GENERAL LIFE INSURANCE COMPANY 2 $39,623,599 .05
AMERICAN HERITAGE LIFE INSURANCE COMPANY 1 $787,805 N/A
AMERICAN LIFE INSURANCE COMPANY OF NEW YORK, THE 1 $47,559 N/A
AMERICAN NATIONAL INSURANCE COMPANY 2 $5,544,724 .36
AMERICAN UNITED LIFE INSURANCE COMPANY 4 $17,129,518 .23
AMERITAS VARIABLE LIFE INSURANCE COMPANY 1 $2,443,876 .41
AMERUS LIFE INSURANCE COMPANY 1 $11,472,989 .09
ATLANTA LIFE INSURANCE COMPANY 1 $360,355 N/A
AUTO-OWNERS LIFE INSURANCE COMPANY 1 $14,818,385 .07
BALTIMORE LIFE INSURANCE COMPANY, THE 1 $2,697,615 .37
BANKERS LIFE AND CASUALTY COMPANY 4 $-297,155 N/A
BANKERS NATIONAL LIFE INSURANCE COMPANY 1 $529,432 N/A
BANNER LIFE INSURANCE COMPANY 3 $9,619,555 .31
BOSTON MUTUAL LIFE INSURANCE COMPANY 1 $1,712,098 .58
CLARICA LIFE INSURANCE COMPANY-U.S. 3 $13,355,420 .22
COLONIAL PENN LIFE INSURANCE COMPANY 3 $6,440,660 .47
COLUMBIA UNIVERSAL LIFE INSURANCE COMPANY 1 $139,347 N/A
COLUMBUS LIFE INSURANCE COMPANY 1 $7,743,734 .13
COMBINED INSURANCE COMPANY OF AMERICA 3 $3,420,364 .88
CONNECTICUT GENERAL LIFE INSURANCE COMPANY 3 $43,463,283 .07
CONSECO INSURANCE COMPANY 1 $202,909 N/A
CONSECO LIFE INSURANCE COMPANY 5 $7,442,916 .67
CONSECO SENIOR HEALTH INSURANCE COMPANY 1 $177,769 N/A
CONSTITUTION LIFE INSURANCE COMPANY 1 $45,008 N/A
CONTINENTAL ASSURANCE COMPANY, THE 1 $4,707,956 .21
CONTINENTAL GENERAL INSURANCE COMPANY 1 $521,093 N/A
CUNA MUTUAL INSURANCE SOCIETY 4 $24,756,914 .16
EQUITABLE LIFE ASSURANCE SOCIETY OF THE UNITED STATES, THE 3 $76,227,964 .04
EQUITABLE LIFE INSURANCE COMPANY OF IOWA 1 $1,977,925 .51
FAMILY LIFE INSURANCE COMPANY 1 $414,273 N/A
FARM BUREAU LIFE INSURANCE COMPANY OF MICHIGAN 2 $53,539,673 .04
FARMERS NEW WORLD LIFE INSURANCE COMPANY 1 $7,666,173 .13
FEDERAL HOME LIFE INSURANCE COMPANY 1 $2,359,543 .42
FIDELITY AND GUARANTY LIFE INSURANCE COMPANY 1 $4,014,076 .25
FINANCIAL AMERICAN LIFE INSURANCE COMPANY 4 $3,961,651 1.01
FIRST PENN-PACIFIC LIFE INSURANCE COMPANY 1 $9,165,957 .11
FORETHOUGHT LIFE INSURANCE COMPANY 1 $5,548,572 .18
FORT DEARBORN LIFE INSURANCE COMPANY 1 $3,673,439 .27
FORTIS BENEFITS INSURANCE COMPANY 2 $36,720,783 .05
FORTIS INSURANCE COMPANY 1 $2,067,317 .48
GE LIFE AND ANNUITY ASSURANCE COMPANY 2 $14,252,490 .14
GENERAL AMERICAN LIFE INSURANCE COMPANY 3 $18,716,457 .16
GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 3 $12,529,819 .24
GOLDEN STATE MUTUAL LIFE INSURANCE COMPANY 1 $773,826 N/A
GREAT SOUTHERN LIFE INSURANCE COMPANY 3 $2,921,806 1.03
GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY 1 $17,690,595 .06
GUARANTEE TRUST LIFE INSURANCE COMPANY 1 $3,602,717 .28
HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 1 $30,639,060 .03
HARTFORD LIFE AND ANNUITY INSURANCE COMPANY 1 $25,326,250 .04
HERITAGE LIFE INSURANCE COMPANY 1 $-14,788 N/A
HORACE MANN LIFE INSURANCE COMPANY 1 $2,082,962 .48
HOUSEHOLD LIFE INSURANCE COMPANY 1 $2,043,906 .49
IDS LIFE INSURANCE COMPANY 4 $48,842,284 .08
INDIANAPOLIS LIFE INSURANCE COMPANY 1 $6,682,291 .15
ING USA ANNUITY AND LIFE INSURANCE COMPANY 1 $31,672 N/A
INVESTORS LIFE INSURANCE COMPANY OF NORTH AMERICA 2 $1,344,637 1.49
JACKSON NATIONAL LIFE INSURANCE COMPANY 10 $43,162,363 .23
JEFFERSON PILOT FINANCIAL INSURANCE COMPANY 4 $39,245,326 .10
JOHN ALDEN LIFE INSURANCE COMPANY 1 $927,427 N/A
JOHN HANCOCK LIFE INSURANCE COMPANY 10 $28,570,236 .35
JOHN HANCOCK VARIABLE LIFE INSURANCE COMPANY 2 $38,288,121 .05
LIBERTY LIFE INSURANCE COMPANY 2 $1,347,684 1.48
LIFE INSURANCE COMPANY OF NORTH AMERICA 4 $23,807,337 .17
LIFE INVESTORS INSURANCE COMPANY OF AMERICA 1 $9,944,033 .10
LINCOLN BENEFIT LIFE COMPANY 2 $15,939,752 .13
MANUFACTURERS LIFE INSURANCE COMPANY (U.S.A.), THE 2 $67,260,253 .03
MANUFACTURERS LIFE INSURANCE COMPANY OF AMERICA, THE 1 $0 N/A
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY 2 $82,268,561 .02
MEDICAL LIFE INSURANCE COMPANY 1 $847,002 N/A
MERIT LIFE INSURANCE COMPANY 1 $815,002 N/A
METROPOLITAN INSURANCE AND ANNUITY COMPANY 1 $4,197,115 .24
METROPOLITAN LIFE INSURANCE COMPANY 21 $319,726,303 .07
MIDLAND NATIONAL LIFE INSURANCE COMPANY 1 $11,557,716 .09
MIDWESTERN UNITED LIFE INSURANCE COMPANY 1 $510,588 N/A
MINNESOTA LIFE INSURANCE COMPANY 1 $37,072,101 .03
MONUMENTAL LIFE INSURANCE COMPANY 7 $12,434,266 .56
MONY LIFE INSURANCE COMPANY 1 $6,024,547 .17
MOTORISTS LIFE INSURANCE COMPANY 2 $1,965,532 1.02
MUTUAL OF DETROIT INSURANCE COMPANY 2 $8,099,384 .25
NATIONAL STATES INSURANCE COMPANY 1 $1,168,972 .86
NATIONWIDE LIFE INSURANCE COMPANY 1 $31,941,119 .03
NEW ENGLAND LIFE INSURANCE COMPANY 1 $20,560,138 .05
NEW YORK LIFE INSURANCE COMPANY 8 $54,724,908 .15
NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE 2 $11,524,567 .17
NORTH AMERICAN INSURANCE COMPANY 2 $2,098,917 .95
NORTH CAROLINA MUTUAL LIFE INSURANCE COMPANY 2 $1,140,865 1.75
NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY, THE 2 $208,959,593 .01
OHIO NATIONAL LIFE INSURANCE COMPANY, THE 1 $3,745,533 .27
PACIFIC LIFE INSURANCE COMPANY 2 $44,941,622 .04
PAUL REVERE LIFE INSURANCE COMPANY, THE 1 $1,560,462 .64
PENNSYLVANIA LIFE INSURANCE COMPANY 1 $755,504 N/A
PEOPLES BENEFIT LIFE INSURANCE COMPANY 1 $3,862,474 .26
PRIMERICA LIFE INSURANCE COMPANY 6 $48,858,199 .12
PRUCO LIFE INSURANCE COMPANY 1 $23,429,566 .04
PRUDENTIAL INSURANCE COMPANY OF AMERICA, THE 17 $145,664,383 .12
REASSURE AMERICA LIFE INSURANCE COMPANY 7 $14,971,510 .47
RELIABLE LIFE INSURANCE COMPANY, THE 1 $32,538 N/A
RELIANCE STANDARD LIFE INSURANCE COMPANY 1 $3,150,121 .32
RELIASTAR LIFE INSURANCE COMPANY 1 $41,634,516 .02
SECURITY LIFE OF DENVER INSURANCE COMPANY 1 $26,360,022 .04
SOUTHLAND LIFE INSURANCE COMPANY 1 $13,670,256 .07
STATE FARM LIFE INSURANCE COMPANY 7 $82,657,890 .08
STONEBRIDGE LIFE INSURANCE COMPANY 3 $4,706,266 .64
SUN LIFE ASSURANCE COMPANY OF CANADA 3 $60,914,217 .05
SUNAMERICA LIFE INSURANCE COMPANY 1 $61,061 N/A
TRANSAMERICA LIFE INS AND ANNUITY COMPANY 1 $24,865 N/A
TRAVELERS LIFE AND ANNUITY COMPANY, THE 1 $14,960,832 .07
TRUSTMARK INSURANCE COMPANY 1 $3,203,289 .31
U.S. FINANCIAL LIFE INSURANCE COMPANY 1 $10,442,413 .10
UNICARE LIFE & HEALTH INSURANCE COMPANY 1 $111,187,315 .01
UNION CENTRAL LIFE INSURANCE COMPANY, THE 1 $7,190,502 .14
UNION FIDELITY LIFE INSURANCE COMPANY 2 $1,435,519 1.39
UNION LABOR LIFE INSURANCE COMPANY, THE 2 $2,020,360 .99
UNITED INSURANCE COMPANY OF AMERICA 7 $9,268,699 .76
UNITED INVESTORS LIFE INSURANCE COMPANY 3 $1,885,744 1.59
UNITED OF OMAHA LIFE INSURANCE COMPANY 5 $57,911,183 .09
UNITED WORLD LIFE INSURANCE COMPANY 1 $99,306 N/A
VALLEY FORGE LIFE INSURANCE COMPANY 1 $28,230,634 .04
VARIABLE ANNUITY LIFE INSURANCE COMPANY, THE 1 $0 N/A
VETERANS LIFE INSURANCE COMPANY 3 $4,200,176 .71
WASHINGTON NATIONAL INSURANCE COMPANY 2 $1,191,030 1.68
WESTERN AND SOUTHERN LIFE INSURANCE COMPANY, THE 3 $8,828,549 .34
WESTERN RESERVE LIFE ASSURANCE COMPANY OF OHIO 1 $10,008,932 .10
WOMAN'S LIFE INSURANCE SOCIETY 1 $1,248,631 .80
ZURICH LIFE INSURANCE COMPANY OF AMERICA 3 $5,781,284 .52

This Information is compiled by the Michigan Office of Financial and Insurance Services for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose.

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 •  2007 Calendar Year
 •  2006 Calendar Year
 •  2005 Calendar Year
 •  2004 Calendar Year
 •  2002 Calendar Year
 •  2001 Calendar Year

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